Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
A good web site enabled easy ordering of the tyres that I wanted. A very good discussion on the phone to clarify my order. Prompt, efficient service when my tyres were fitted.
L'entreprise a répondu
Wouldn't deal with anyone else Ryan and the team deal with anything car related for me and the family.. always friendly great service and the price is more than fair..
L'entreprise a répondu
Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Billingham
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, Royaume-Uni
- 01642 565800
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Happy with work done on day booked
Happy with work done on day booked, phoned to say car ready to pick up. Would use them again.
7 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Protyre Autocare - Billingham
Hello Miss Salmon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Billingham
Hello Graham,
We're glad to hear our team in centre provided a straightforward and efficient service. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Brake and tyre check
Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of how much wear I have in each element of the car checked over.
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Hello Miss Goodhall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A good web site enabled easy ordering…
A good web site enabled easy ordering of the tyres that I wanted. A very good discussion on the phone to clarify my order. Prompt, efficient service when my tyres were fitted.
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Billingham.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Dear Mr Philip Bartley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wouldn't deal with anyone else Ryan and…
Wouldn't deal with anyone else Ryan and the team deal with anything car related for me and the family.. always friendly great service and the price is more than fair..
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Needed two new tyres and the mechanic…
Needed two new tyres and the mechanic fitted us in quite quickly,and was very helpful
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Dear peter,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fantastic service
Fantastic service, went above and beyond to help me . Greatly appreciated
2 septembre 2026
Réponse de Protyre Autocare - Billingham
Dear Bill Cocker,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Guy on reception very helpful and…
Guy on reception very helpful and pleasant therefore makes you want to return as a bond of trust is created- very good service thank you.
31 août 2026
Réponse de Protyre Autocare - Billingham
Hello Pam,
Thank you for sharing your positive feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that our team at Billingham has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Easy to deal with and helpful staff
31 août 2026
Réponse de Protyre Autocare - Billingham
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service the app is a good idea
28 août 2026
Réponse de Protyre Autocare - Billingham
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient and friendly service
26 août 2026
Réponse de Protyre Autocare - Billingham
Hello Michaela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My first experience on Friday 21st…
My first experience on Friday 21st wasn’t good as they told me first come first served which didn’t happen. I have been back today with a puncture and it was very good seen to straight away.
So happy and will be back again ( hopefully not too soon).
26 août 2026
Réponse de Protyre Autocare - Billingham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Billingham
Hello Mrs Byron,
We appreciate you taking the time to leave us a 5-star review of your experience at our Billingham centre. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Billingham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor experience
Poor experience
Booked a slot to get 4 tyres changed.
Took 1 hour and 40 minutes.
Returned home to find scratches on my alloys / all tyres at different and incorrect pressures / no dust cap on one tyre and a wheel nut cover missing. Called the garage the next morning for the missing cover and I’m still waiting for a reply.
20 août 2026
Avis spontané
Réponse de Protyre Autocare - Billingham
Dear Mark Hodge,
Thank you for taking the time to bring this matter to our attention. We are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number. We will then be in touch as soon as we can.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Billingham
Hello Shirley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service by ProTyre
I took our car to ProTyre in Billingham to get the aircon system regassed. The system was refilled and it now works as it should. The only slight issue was that I was told that the car would be ready in 1 hour but when I returned to collect the car I was told that they hadn't started it yet due to the volume of work they had in on the day. This wasn't a big deal for me as I live locally and I had nothing pressing to attend to. I ultimately got the car back later that morning. Other than that the service was very good and the staff were very apologetic about the delay.
19 août 2026
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