Recently purchased 4 new tyres from Protyre bournemouth had an issue with a tyre deflation this morning the guys fitted me in this afternoon and sorted it in 30 minutes. I always get top service h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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My car's air conditioning stopped working one afternoon last week and I was given an appointment at Protyre at 9am the next morning. It took about 40 minutes and I was charged a very competitive price... Voir plus
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Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Bournemouth
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Royaume-Uni
- 01202 444999
4,6
Excellent
1 k avis
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Effecient fast and effective
Reception was effecient. Young lad who looked and replaced tyre very thorough in explanation and action. Fast service.
15 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The staff were very helpful and the…
The staff were very helpful and the work was carried out promptly and efficiently Many Thanks
15 septembre 2025
Réponse de Protyre Autocare - Bournemouth
Hello Mr Brace,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service from Ayrton and…
Great customer service from Ayrton and Jake at charminster procure. They identified the problem swiftly and resolved the issue immediately. Have booked to have my tyres replaced in 3 weeks time . Job well done
13 septembre 2025
Avis spontané
Réponse de Protyre Autocare - Bournemouth
Hello Hanaà,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Perfect except I am still waiting for…
Perfect except I am still waiting for the emailed receipt please
12 septembre 2025
Pre-booked appointment
Convenient to use & tyres fitted within agreed timescale so was able to collect vehicle promptly
10 septembre 2025
Professional and friendly staff
Professional and friendly staff. 4 new tyres and wheel alignment completed in a timely manner. A good experience.
10 septembre 2025
Not enough staff!
Booked for 9.30 am not enough staff so had to wait. When refitting wheel completely cover tyre valve with wheel trim (which bolts on with wheel nuts) so had to go back to have that corrected, and when they corrected it they had not replaced my speciality valve cap, but fortunately found it when I complained
10 septembre 2025
Réponse de Protyre Autocare - Bournemouth
Dear Neil,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleasant experience
Very pleasant experience. Tyres fitted quickly and efficiently.
8 septembre 2025
They are quick great at what they do
They are quick great at what they do. Scot the manager is very efficient. Also good prices & very reliable.
29 août 2025
Brilliant customer service and didnt…
Brilliant customer service and didnt feel pushed to spend more than required. My car definitely feels better to drive.
3 septembre 2025
The whole process was very smooth from…
The whole process was very smooth from buying online to getting the tyres fitted. Good customer service at the Bournemouth site.
3 septembre 2025
Great service
Called into Protyre, Charminster Road to have the tyres checked on my Jaguar. The four of them were in poor condition.
I returned later that day and they replaced them for me and gave a discount as I had purchased 4 tyres.
Pleasant indoor waiting area.
Very good and friendly service as always
2 juillet 2025
Avis spontané
The staff are always cheerful & helpful
1 septembre 2025
Made an appointment for 8:30am for…
Made an appointment for 8:30am for Protyre’s 3rd attempt at fixing a tyre I was having problems with, I turned up at 8:27 walked across the card park in the rain to find the door locked and the person on the front desk 4 foot away just sat there, had to walk back to my car in the rain to wait the 3 minutes for him to open the door, my car then sat in the car park for 1 hour 20 minutes before anyone touched it. Very poor all round
1 septembre 2025
Réponse de Protyre Autocare - Bournemouth
Dear Mr Murdagroyd,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Highly recommended!
After discovering a screw in my tyre, I booked an appointment within 2hrs. Tyre was replaced in 20 minutes by friendly staff.
Waiting area is pleasant & there are shops around if you want to wander while you wait.
29 août 2025
Easy to book online
Easy to book online. Competitive price. Tyre was changed in a timely manner.
29 août 2025
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