Recently purchased 4 new tyres from Protyre bournemouth had an issue with a tyre deflation this morning the guys fitted me in this afternoon and sorted it in 30 minutes. I always get top service h... Voir plus
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Établissement
Changer d'établissement42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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My car's air conditioning stopped working one afternoon last week and I was given an appointment at Protyre at 9am the next morning. It took about 40 minutes and I was charged a very competitive price... Voir plus
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Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Bournemouth
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Royaume-Uni
- 01202 444999
4,6
Excellent
1 k avis
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Réponse de Protyre Autocare - Bournemouth
Hello Robin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Bournemouth
Hello Shaghasi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service even under pressure of high demand!
Great customer service from their new manager, despite the branch being extremely under pressure with high demand.
Quality of workmanship was all good, and the price was fair.
Well done to the staff and manager at this branch.
29 octobre 2025
Very helpful
Very helpful. Easy to book. The work was carried out well and the staff were all helpful and friendly. Thank you.
21 octobre 2025
I was treated very well
I was treated very well , the service was very good and in good time
23 octobre 2025
Great service as usual
Great service as usual. Had 4 tyres fitted . My granddaughter whose 5 even had a cake and hot chocolate given to her while she waited with us . Her only comment was and I quote " Is there any cream and marshmellows " much to the amusement to the other customers .😅😅
29 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Spot on
Spot on, I pre-ordered a time slot for a tyre for my van the night before on line. Really impressed by the whole set up. Staff are friendly, nice waiting area with coffee machine. Definitely recommend this place.
29 octobre 2025
They said they had mended my tyre but…
They said they had mended my tyre but as i was driving home rang me to say that there had been an error the tyre could not be mended. So i had to return the next day and sort 2 new tyres. Tyres had to be ordered, so in total 3 visits. Caused a lot of stress.
22 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Dear Mrs Ireland,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Bournemouth
Hello Mr Harris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Bournemouth
Hello Rojgar,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful service
20 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Hello Mr Pearce,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent value
Excellent value, top nothch customer service. They're always polite, knowledgeable
and very helpful. The work as fast as is possible and provide excellent value. I've used ProTyre for sevral years and I highly recommend them.
20 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Dear Vincenzo De Luca
We appreciate you taking the time to share your positive experience you had with our team at our Bournemouth branch !
We're happy to hear that you received top-notch customer service and found our team polite, knowledgeable, and helpful.
We're also glad that you feel the work was completed efficiently and provided excellent value.
Thank you for your recommendation!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh Customer care - Protyre
Good service and a coffee machine nice
20 octobre 2025
A quick fix
I only have an hour for lunch so I quickly popped in hoping that my puncture wouldn't take long. I explained this at the desk and within 5 minutes it was all sorted, tyre fixed. The staff are always helpful & nice.
20 octobre 2025
Tires changed, John was Brilliant
Booked in to get two tires changed. I booked in for half 3 and I finished work early so I phoned in to request an earlier booking. John on the phone was very helpful.
Turns out both tires were the wrong size and thankfully they had the correct tires. John was excellent and provided a great service. Any time I need my tires changed I know where to go.
18 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Bournemouth
Hello Demetri,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from John.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The tracking was done very well
The tracking was done very well. The car drives a lot better and I was informed all the way of what's going on.
15 octobre 2025
Fast service fixing a puncture 🙂
Helped my step mum out with an unbooked puncture on Saturday at short notice. She was over the moon and very happy with the fast service
11 octobre 2025
Avis spontané
Réponse de Protyre Autocare - Bournemouth
Hello Patricia,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and advice Staff very friendly and give good…
Staff very friendly and give good advice on what tyres to get to suit car
Service very good
6 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Hello Mrs Perkins,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Over promised and under delivered
I booked a tyre tracking & alignment assessment online via the booking system. I turned up at the agreed time, only to be told that they were too busy to see me and asked me to rebook for another day. So I returned a few days later at the agreed time and waited in reception for 50 minutes before my car was checked. The manager did apologise for the delay, but clearly the online booking system appointments don't match supply & demand. Whilst waiting in the reception area there were a few other disgruntled customers due to a delay with their timed appointment. Unfortunately Protyre over promised and under delivered! I did eventually get my tyre alignment done but wasted almost 3 hours of my time over the two dates I had booked.
6 octobre 2025
Réponse de Protyre Autocare - Bournemouth
Dear M B,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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