Protyre Autocare - Bracknell Avis 

2 102
•
TrustScore 4.5 sur 5

4,7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a gr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, Royaume-Uni

  • 01344 411323

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 102)

33 081 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient, friendly service

The service was quick, efficient and friendly. Thank you!

16 septembre 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

Did the Jon!

Prices were competitive, however tracking pricing was not as clear as anticipated. Faced with a potential additional £100+ for rear tracking which was not reflected on the online booking platform.

16 septembre 2026
Noté 5 sur 5 étoiles

Helpful friendly staff and service

Helpful friendly staff and service

26 août 2026
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Réponse de Protyre Autocare - Bracknell

Hello Jo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

MAN AT THE FRONT DESK NOT PLEASANT…

MAN AT THE FRONT DESK NOT PLEASANT (RAF).

2 septembre 2026
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Réponse de Protyre Autocare - Bracknell

Dear Theresa Peterson, 

Thank you for bringing this to our attention. We are sorry to hear that you were not happy with the level of customer service received. 

We can confirm that this has been raised with the management team, they will investigate this with the centre and will be in touch with you as soon as possible. 

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Customer service improvement

The customer service did get a massive improvement, Keith is more than capable to be in charge of the branch. Keep going mate you're doing an amazing job and thank you for looking after me that day.

9 septembre 2026
Avis spontané
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Réponse de Protyre Autocare - Bracknell

Hello Alexandru,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Friendly excellent service and cannot…

Friendly excellent service and cannot fault

11 septembre 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Another great service from Protyre..

Another great service from Protyre... Top marks Keith and fitters... Highly recommend... Thanks John

9 septembre 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Helpful1st class service

Helpful advice,friendly staff, job well done

7 septembre 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Terry,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Ordering on line Issues

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait another 3 days before fitting. Following this post I have been contacted by protyre to discuss and remedy the issue so others do not have the same issue which is certainly a positive step and approach to respond to customer feedback and restores faith that customers are listened to and action is taken. Thanks

7 septembre 2026
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Réponse de Protyre Autocare - Bracknell

Dear Paul, 

We sincerely regret the inconvenience you experienced with your tyre order and fitting appointment. We understand your frustration with the delay and the issues encountered on the day. We have passed on your feedback to management.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Reception welcoming

Reception welcoming, staff knowledgeable friendly and professional.

24 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very professional and friendly team

Very professional and friendly team. Knowledgeable and helpful in making the right choice for your requirements and budget.

2 septembre 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

On my arrival at the reception the…

On my arrival at the reception the gentleman was very polite and provided good customer care then after the work was carried out the mechanic was as well very friendly and polite

31 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Sunny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Bookings were not confirmed twice

Bookings were made twice for tyre fitting via black circle. Both time the staff did not confirm the online booking. So no tyres were dispatched. When I did get through to someone in the office, I was told they were too busy to do black circle bookings. In fact the guy was not bothered about doing them. Pity as they have been brilliant in the oast

26 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Dear Jim, 

Thank you for bringing this to our attention and we are sorry to hear that our team at Bracknell had been unable to fulfil your Blackcircles order. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great customer service

Great customer service, gave the personal touch which helped making the right choice.

26 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Ian,

Thank you for taking the time to share your positive feedback. We are delighted to hear that our team at Bracknell provided excellent customer service and helped you make the right choice.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Strongly recommend

Very efficient, very friendly and explained everything to me. I would strongly recommend Protyre. I have been using Protyre for years.

24 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Pleasant experience

They were honest and helpful. The aircon regassing was done quickly and professionally.

14 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Clare​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Polite and understanding staff

Polite and understanding staff. Don't try to sell you something you don't need.

19 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Betty,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers. We are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Brilliant service

19 août 2026
Logo de Protyre Autocare - Bracknell

Réponse de Protyre Autocare - Bracknell

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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