Protyre Autocare - Bridgend Pen Y Bon Avis 

Website is easy to navigate. Good communication. Option to post keys if out of hours. Staff are polite and friendly. No longer go to my main dealer I come here instead. Thank you

Noticed damage to the inside of the alloy after having two tyres changed recently. Deep scratches were near to where new weights had been fitted. Shame as I’ve used previously for other services (aircon) and have been happy with the experience. More annoyed they didn’t just own up to damaging it.

Received reliable friendly service as always

I took my car to Protyre, Bridgend to get a puncture fixed. They were very friendly, did the job, and handed over the car to me. I drove a few miles and heard some strange noises, so decided to go back to have them check that everything was okay. On my way back the brakes failed on the main road putting me and other motorists at risk, luckily I was driving very slowly and eventually the car stopped with a loud clunk. THE WHEEL HAD COME OFF! THEY HAD FORGOTTEN TO PUT THE WHEEL BOLTS ON! If I had gone on the motorway, it would have been a catastrophic pile-up. They seemed really nice, wanted to make it up to me and offered to fit all new brake pads free of charge to compensate. I was happy with that and booked the car in for an MOT. They replaced the damaged wheel that came off, which is what one would expect. But when it came to the MOT they suddenly went back on their word and decided to charge me too much for a FULL set of brake pads and discs, claiming that the new wheel was compensation enough. Do not trust these guys unless you have what they say in writing.

work done at short notice by friendly and helpful staff

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were prepared to hang on to get the job done. Don't know if other garages would have done that. Would thoroughly recommend them for any work needed.

Very good.
Easy to choose tyres and book online. However, I chose the wrong tyre centre of the two in the town so turned up at the wrong place. Fortunately had enough time to cross town to the correct centre. You might make the distinction clearer on the website.
When there the team were helpful and the process very quick. Well done everybody.

Outstanding services highly recommended!
Called in for a certain type of tyre requirement as needed fitted asap for my business vehicle, they sorced all four tyres with in 3 hours that day, called me in and fitted!
Top technicians, friendly and great moral!
And to top it off best price around but a big margin!
It was made as easy as 123

Thank you again great service

AHR Logistics Ltd

Turned up without a booking. Two new Falken tyres fitted at an excellent price. Was all over and finished within half an hour. Highly recommended.

Experienced and professional staff, thank you

Good advice when asking what tyre is recommended. Not trying to rip you off and friendly and polite

Prompt and professional service

Friendly
But often encouraging me to change more tyres than I came in for.

Tyres I pre-selected, prepaid on line were not suitable - website recommendation incorrect. Offered appropriate cheaper alternative by fitters plus tracking - could have tried to upsell more expensive choice, appreciated the respect to customer shown.

Service was great. They fixed the locking nut tool to change the tyres

National booking system needs work I was able to book a 8.30 am appointment on a bank holiday when they don't open until 9

Excellent service as always from the guys in the depot. Good selection of tyres and nice waiting area.

Booked a slot on line and purchase two tyres arrived at garage and seen to straight away done and dusted in no time pleasant people . thank you.

Very friendly and accommodating

I damaged a tyre in a pothole , arrived very late at the Protyre Garage but they worked late to get me back o n the road, for which I was very grateful..