Protyre Autocare - Bridgend Princes Way Avis 

1 958
•
TrustScore 4.5 sur 5

4,7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service as always. Lovely when the guys remember your car shows they truly take an interest in the vehicle and customer

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked a battery replacement on line within 90 minutes, cheapest I could find, turned up early and it was started virtually straight away

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was seen very quickly and the problem was identified with the tyre. I was given good advice and recommendations for replacement tyres. As a woman I felt listened to and not taken advantage of.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Bridgend Princes Way

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, Royaume-Uni

  • 01656 657424

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 958)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Have used Protyre and Celtic tyres as…

Have used Protyre and Celtic tyres as it was for over 30 years.
Always well priced, fabulous honest good old fashioned customer service, with quick fitting.
Will say booking on line can be a ball ache is you want them ASAP, but definitely 5 star worthy

3 août 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend. We appreciate your long-standing loyalty.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Bryan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service

Friendly staff, competitive prices and excellent service. Good coffee in the waiting area too!

22 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Yvonne​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service all round

Excellent service from start to finish. Very lovely people there

20 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Nia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Puncture repair

Went in unbooked with a puncture, reception was very good, had my car in and puncture repaired within 45 mins, can't fault the service

22 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

All good and quick!

22 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Michal,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Always good service

Always good service, staff are great.

22 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mr Roberts,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Quick service/tyre replacement.

15 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Karen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service and knowledgeable staff

Great service and knowledgeable staff

20 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Rhys,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

new tyres

excellent staff, very good service an at a very good price

15 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Proir booking

Proir booking. Seen immediately I arrived. Car in garage, dealt with in 15 minutes, counter staff efficient and courteous. Thank you.

15 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Dear John Willmott,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend Princes Way branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer acre - Protyre

Noté 5 sur 5 étoiles

Been here twice now for tyres and an…

Been here twice now for tyres and an MOT, no messing around by these guys, top notch both times

13 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mr Thorogood​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very pleased with the service I tell…

Very pleased with the service I tell and the lady who I spoken to was very helpful I said that I need three new tyres she had my history information and suggested the same tyres and got them out of stock for me and I had them fitted the same day

7 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Quality service

Immediate attention with very friendly staff. Even looked after my dog with water as she was suffering in the heat !

9 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Derek​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 2 sur 5 étoiles

On arrival

On arrival, receptionist was on phone but completely ignored me.
Even when off phone,he still failed acknowledge me for further 5-10 mins.
Asked me where wheel nut was; on telling him was in glove compartment, he told me no good and needs be on passenger seat.
From Appointment time to leaving,was there for NINETY MINUTES for just 2 tyre being changed.
Reception area full of people who reported also been waiting ages for feedback car,updates(not a good atmosphere in their)
Walk in person greeted friendly by Receptionist and dealt with asap cf poor couple who had been there over hour with no update on their car,had asked about it but Receptionist chose NOT deal with them but Walk in instead
Receptionist appeared be "having bad day" as heard muttering under his breathe about Staff efficiency(not very professional)
Would NOT go there again

6 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Dear Customer, 

Thank you for bringing this to our attention and we are sorry to hear that did not have a positive experience. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Very happy with the service given…

Very happy with the service given thankyou

8 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Amazing service and did not take long…

Amazing service and did not take long to change
Two tyres on a big truck and also reprogrammed sensors when asked

8 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mrs Gratton​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Outstanding service

I couldn't fault anything about the service I was provided during my visit.

I booked in on the Friday, had my rear tyres replaced the next day and it only took around half an hour.

The staff were friendly and I felt welcomed.

I'd 100% recommend this business.

4 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Mr Holt,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great guidance

Quick, polite and offer great guidance

3 juillet 2026
Logo de Protyre Autocare - Bridgend Princes Way

Réponse de Protyre Autocare - Bridgend Princes Way

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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