Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Voir plus
L'entreprise a répondu
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Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Voir plus
L'entreprise a répondu
Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Voir plus
L'entreprise a répondu
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Buckley
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Mount Terrace Works, CH7 3AE, Buckley, Royaume-Uni
- 01244 544575
4,5
Excellent
3 k avis
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Lovely staff and very helpful
Lovely staff and very helpful. Didn't have to book so just turned up and they had my car done in less than 30mins. Will definitely be a returning customer.
17 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Noticed whilst driving to work that my…
Noticed whilst driving to work that my tyre was flat, this was the closest tyre place to me and I hadn’t made a booking, I chanced it as the only other option was the call the AA or attempt to chance the tyre myself, even though they were really busy and only take bookings the staff were really helpful in fitting me in, great service and thankful for their quickness in resolving for me so I could eventually get to work, albeit an hour or two late
28 janvier 2026
Réponse de Protyre Autocare - Buckley
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con re gas
Booked the car in for its air con and got my days mixed up and went on the wrong day but they completed the job no problem. Thanks
3 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Jenni,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking and tyre fitted
Started my tyre change straight away, then was moved down the yeard for the tracking done. Superb work as usual
8 juin 2026
Réponse de Protyre Autocare - Buckley
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service was brilliant
Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it straight away, diagnosed the problem and re funded me the cost. Thank you for trying & being honest.
3 juin 2026
Absolutely useless contact
Absolutely useless. Found this garage through FixMyCar. They offered the cheapest price so I contacted them on the 24th May to try and book my car in for regas. They asked for my information which I sent back. Heard nothing. Wrote to them again 28th May, no response. Phoned on the 1st June and was promised someone would phone me, nothing. Rang again afternoon of the 1st and was told again, someone would phone me. Phoned again the 2nd June and was told only the manager can book in air con as he's the only one that is actually licensed to do the job. The manager wasn't in. I expressed my frustration but they said he would call me. No contact. I've given up and booked into another garage that's actually closer. Wouldn't bother with this lot, they couldn't organise a booze up in a brewery.
24 mai 2026
Avis spontané
Réponse de Protyre Autocare - Buckley
Dear Customer,
Thank you for notifying us of your concerns. We are sorry this happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Told they would ring back with info or…
Told they would ring back with info or cost next day, had to ring up , still to info cost, never did get the info cost ???.
29 mai 2026
Réponse de Protyre Autocare - Buckley
Dear Martin Large,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The mechanic / engineer was excellent
The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after reading the guidence on the side of the door
25 mai 2026
Just plain experts always use you
25 mai 2026
Audi in for Gold service
Put my Audi in for Gold service. All done with regas and helpful advice to use aircon more for it to last longer.
A week later oil light came on. Took car straight back to the same garage. Looked at it straight away. A fault with part fitted during oil change.
Got new part straight away and replaced oil. Done with in 1 hour half. No charge.
Can’t fault service.
Thanks all
18 mai 2026
Very helpfull and knowledgeable staff.
20 mai 2026
Turned up with a puncture without an…
Turned up with a puncture without an appointment, seen in 30 minutes,tyre repaired and good to go. An hour in total. Good price too.
16 mai 2026
Great price, great service
Great price, friendly and efficient staff and service. Would use again and recommend to others. Booking online is easy too
11 mai 2026
The service I received was excellent however
The service I received was excellent. Booking by phone was easy. My car was seen as soon as I arrived and the job was completed quickly. The only criticism I have is that whilst I was in the waiting room the lady on reception was berating a member of staff for not dealing with a customer correctly - I felt this was unprofessional and did not give a good impression.
13 mai 2026
Had Bulge in Tyre.
Had Bulge in Tyre.
New tyre Fitted and on my way.
Very Efficient.
Staff very helpful.
18 mai 2026
Good staff response to initial enquiry…
Good staff response to initial enquiry and prompt service at depot.
18 mai 2026
Réponse de Protyre Autocare - Buckley
Hello Fred
We're happy to hear our team provided a good response and prompt service at the depot. Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Staff friendly and informative
15 mai 2026
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