Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Voir plus
L'entreprise a répondu
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Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Voir plus
L'entreprise a répondu
Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Voir plus
L'entreprise a répondu
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Buckley
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Mount Terrace Works, CH7 3AE, Buckley, Royaume-Uni
- 01244 544575
4,5
Excellent
3 k avis
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That’s why I went absolutely…
That’s why I went absolutely disappointed even they didn’t bother fixed tracking.30 seconds guy said we can’t do it. I didn’t know business has been changed I wouldn’t go I hope they
Realise that place was honest and helpful
VERY SHAME
21 avril 2026
Avis spontané
Réponse de Protyre Autocare - Buckley
Dear Mr Kemal Yilmaz,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I had a very good visit on Friday.
I had a very good visit on Friday.
The gentleman who fitted my tyres was excellent he explained everything that needed doing and was very efficient.
I have always come to this depot and have had great service.
10 avril 2026
Helpful and efficient service
13 avril 2026
Always friendly service.
Always had good service over the years
From Buckley tyres now Protryes.
9 avril 2026
Motorcycle technician did a good job…
Motorcycle technician did a good job fitting two tyres. Very helpful.
13 avril 2026
Tracking
I took my car into the north wales Buckley garage due to steering wheel vibrations at 65 mph. I was told the wheels needed alignment. The work was carried out, and the following day I noticed the steering wheel was not on striate and the vibrations were worse. I took the car back to be told the wheels also needed balancing. It’s a shame the car was returned to me with the work not carried out correctly, and a waste of my time having to return. No apologise given by the manager who happened to be on site at the time and called out the issue.
13 avril 2026
Réponse de Protyre Autocare - Buckley
Dear Marc,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fast fitting service and pleasant staff…
Fast fitting service and pleasant staff as always.
13 avril 2026
Extremely helpful and professional
Extremely helpful. Tyre fitter took great care not to damage my alloys. Very professional and friendly. Definitely recommend them.
13 avril 2026
My booking was for 9.30am as per my
My booking was for 9.30am as per my email, got told I arrived early as my appointment was 9.45am. It appeared the times had been changed but no communication and I was spoken too very rudely.
No warm welcome when arriving at the garage, I felt I shouldn't have been there.
Also very concerning I get told my brakes need replacing but my car was in a few weeks prior and being checked forvtyres and breaks but again no communication. When I mentioned this a new member of staff appeared who said my brakes were fine, no consistency at all in information being provided.
Ive been a customer of what was buckley tyres before protyre for years but I will not be revisiting as the service has definitely changed and your custom is not appreciated.
I think the whole idea of needing an appointment is ridiculous as you cant just turn up with a puncture you have to wait 24 hours before your tyre can be fixed.
4 avril 2026
Réponse de Protyre Autocare - Buckley
Dear Samantha Sayer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly reception and staff
Friendly reception and staff. Booking was straightforward. Choice of new tyres within my budget.
6 avril 2026
Buckley tyres, never again
I have used Buckley tyres for over 30 years with excellent service under the previous owner.
You would always get sorted.
I have recommended Buckley tyres to friends and family. Not anymore.
I went in today as I had a puncture, when I went to the reception I was told that it is appointment only. When the receptionist checked for the next available slot it was in two and a half hours time. I said that the tyre goes down quickly, and would not stay inflated for that length of time, only to be told that was the next available slot. I said that I will have to take it somewhere else.
I went to Saltney tyres who were very polite and friendly, similar to the service you received at the original Buckley tyres.
I will be using Saltney tyres from now on.
4 avril 2026
Avis spontané
Réponse de Protyre Autocare - Buckley
Dear Mike Hickman,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Always great super reliable and…
Always great super reliable and friendly. Easy and efficient
3 avril 2026
Fast efficient and friendly
Fast efficient and friendly, that’s all I ask for, and that’s what I got. Perfect
1 avril 2026
Dealt with in a timely manner!
Dealt with in a timely manner in accordance with my booked slot. Efficient and friendly
26 mars 2026
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