Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
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Lisez les avis des autres
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Voir plus
L'entreprise a répondu
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Voir plus
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Carlisle Broadway
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Royaume-Uni
- 01228 529656
4,6
Excellent
2 k avis
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Same cat that failed MOT with yours…
Same cat that failed MOT with yours passed somewhere else without me doing anything extra, seems baffling... can't jaut get my head around it.
6 juillet 2026
Réponse de Protyre Autocare - Carlisle Broadway
Dear Mr Osunneye,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good communication and service
Good communication and service. I’ve used Protyre for years for tyres and servicing
8 juillet 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick service but tyre fitter never put…
Quick service but tyre fitter never put a seat cover on car seat before he got into drive car into the garage,After sitting on the garage floor before hand
1 juillet 2026
Réponse de Protyre Autocare - Carlisle Broadway
Dear Nicholas Barwick,
Thank you for leaving us a review of your experience at our Carlisle Broardway centre. We are glad you found the service to be quick, although we understand your concern about the seat cover not being used. We have passed this onto management to investigate with the centre to ensure this does not happen again.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Hello Christine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top customer service very friendly and…
Top customer service very friendly and professional, makes the process less stressful knowing your vehicle is in good hands and not just trying to make as much money as possible from you like a lot of companies in this field
29 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Dear Me,
Thank you for your wonderful feedback!
We are so pleased to hear that our team at our Carlisle Broadway branch, provided excellent, friendly, and professional service, making the process stress-free.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff in reception were very friendly…
Staff in reception were very friendly and professional. The lads in the garage got on with the job and my car sorted efficiently.
26 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Mrs Bellas,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great place for tyres
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was done efficiently. I’ll definitely be coming back and would happily recommend them to anyone needing new tyres or repairs.
24 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Hello Mr Pool,
We are delighted to hear you had such a positive experience with our team in Carlisle. We greatly appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Wanted to change tyre Make
Wanted to change tyre Make. Lad on the phone guided to the right tyres. Fitted the next day.
Very helpful
22 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Mr Evans,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booking process issues
Rang to book tracking/front wheel alignment, but told don’t take bookings, just turn up. Did that twice, too busy. Went at opening time to be told 2 bookings in front of me!!
Anyway, job was done, thoroughly, with a very detailed report on tyres/brakes etc.
8 juin 2026
Staff were super friendly and helpful
Staff were super friendly and helpful. Very much recommend this place!
12 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Sarah,
We truly appreciate your 5-star review! We are delighted to hear our team in centre were friendly and helpful. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Hello Eric,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used Gates Protyre Carlisle…
I have used Gates Protyre Carlisle twice this year. The first time to replace my front tyres. The second time was for an aircon recharge, and a brake fluid change. I cannot fault the service I received on both occasions. A quick, efficient & courteous service!
25 mai 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great communication
Great communication. Explained everything when I went to pick up my car. Always have a good experience when using this garage.
8 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Kirsty,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff from start to…
Very friendly staff from start to finish a job well done and excellent communication at all stages 👏
5 juin 2026
Réponse de Protyre Autocare - Carlisle Broadway
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Dear Kopa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked air con refill online for…
Booked air con refill online for Carlisle Kingstown Branch. Arrived at allotted slot, car taken straight away to have the gas replaced.
Sorted and refund in just over 30+ minutes. Staff very friendly and air con 100% colder than it was.
1 juin 2026
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