Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
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Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Voir plus
L'entreprise a répondu
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Voir plus
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Carlisle Broadway
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Royaume-Uni
- 01228 529656
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Everything went well,thanks
21 janvier 2026
Efficient with a full explanation of replacement
Efficient with a full explanation the tyre replacement.
19 janvier 2026
Main reason for 5*was reception team of…
Main reason for 5*was reception team of Phil and Liam. - In Nov. I faced a difficult choice of paying £3400 for repair . Care and helpful advice made my choice easier. And an excellent job was done. This time it was MOT time, and again the same two guys offered good advice, with real customer support.
Whilst it still cost me another £400 I came away feeling well looked after.. sorry mechanics, you did another great job as well.
A good reception team creates customer retention.
16 janvier 2026
They all went the extra mile to fit my…
They all went the extra mile to fit my car in for MOT after the online booking system went wrong. They called me within minutes and it was taken care of. Test was done on time and it was thorough. I was made to feel welcome on arrival.
10 janvier 2026
Very helpful from start to finish
Very helpful from start to finish. Did a thorough free winter check of the car with nothing needed but good advice on front tyres. Preferred tyres not in stock but were ordered and arrived next working day.
14 janvier 2026
Great service and a competitive price
Great service and a competitive price.
Although there was a long wait they were honest and friendly.
I'd certainly recommend them
7 janvier 2026
Great customer service and quick job
7 janvier 2026
Great service just a little long to wait
2 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor quality work.
2 front tyres put on solution left on wheels when washer off found surface marks on diamond cut alloys when back to Gates Tyres Carlisle said the machine does not mark alloys but during change of tyres the wheels were marked, also booked in at 09.00 am for tyre replacement days in advanced but car only started at 10.00am 1 hour late.
26 décembre 2025
Réponse de Protyre Autocare - Carlisle Broadway
Dear Keith Barnes,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Professional and polite
19 décembre 2025
Réponse de Protyre Autocare - Carlisle Broadway
Dear customer,
.
We appreciate you taking the time to leave us this 5 star review!
We're happy to hear that you were pleased with our team and the service you received at our Carlisle Broadway branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Réponse de Protyre Autocare - Carlisle Broadway
Dear Customer,
We're happy to hear that your visit was quick and efficient, and we appreciate you highlighting our complimentary service at our Carlisle Broadway branch .
Thank you for your feedback.
Kind regards
Kayliegh
Customer care - Protyre
Great service from all the team
1 décembre 2025
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