Protyre Autocare - Caterham Avis 

1 667
TrustScore 4.5 sur 5

4,7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service , i have used their services for years ! I just recommand them to make a priorty service for loyal customers !

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Royaume-Uni

  • 01883 348609

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 667)

33 340 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.

5 mai 2026
Noté 5 sur 5 étoiles

Good company

Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.

13 mai 2026
Noté 5 sur 5 étoiles

Job well done …

Booked for two new tyres and wheel alignment, was seen at the booking time and job well done
Thanks guys

11 mai 2026
Noté 3 sur 5 étoiles

They know what they did wrong and…

They know what they did wrong and corrected it after it was pointed out--hence 3 stars.

30 mars 2026
Logo de Protyre Autocare - Caterham

Réponse de Protyre Autocare - Caterham

Dear Gary Skivington,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Efficient service

Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.

6 mai 2026
Noté 1 sur 5 étoiles

if you planning to do you M.O.T there…

if you planning to do you M.O.T there be prepared to spend £300-400 per bulb. They will rip you off. They will find things that are not necessary for you to fix.I Personally got told for a plate bulb with boot switch for £209 and £100 to fit. i got the bulb along with the switch for £10 and it took me less than 20senconds to fit

4 mai 2026
Logo de Protyre Autocare - Caterham

Réponse de Protyre Autocare - Caterham

Dear XXXX,

Thank you for your feedback We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.


Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

very accommodating and professional

I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.

4 mai 2026
Noté 5 sur 5 étoiles

Always great at ProTyre Caterham

My 19 year old Daughter needed 2 front tyres on her Mazda, plus a wheel alignment to prevent the new tyres from being scrubbed.
She was nervous about going into a garage for the first time on her own, and we needed a tyre for my wife’s Merc anyway, so I went along.
The staff were friendly and courteous as always.
And it turned out that her alloy wheels had some corrosion by the tyre bead. They went ahead and dealt with that for her prior to fitting the tyres on a busy Saturday. And for no extra charge, only mentioning it once the problem had been dealt with.
As I said to her, THAT is why I go to ProTyre, even though it’s a mile or two further. They go the extra mile for their customers.
As a first time experience, I don’t think she could have asked for better.

29 avril 2026
Noté 5 sur 5 étoiles

Exceptional service from start to…

Exceptional service from start to finish. Arrived at 4 PM on a Friday without a booking after being turned away from other garages because it was to late in the afternoon.Protyre went above and beyond to help me out with a tracking problem as I had a long drive ahead even though it meant them closing late. Cannot recommend them enough.

29 avril 2026

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