I booked a 10.30am slot for two tyres on my car to be replaced, having chosen the new tyres and paid for them on line the previous afternoon. I arrived on time, checked in, confirmed it was the front... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always superb service from the Devizes branch. Had a free brake check on a second hand car purchase from a franchise dealer and they confirmed both brakes on the front faulty and a both front tyres a... Voir plus
L'entreprise a répondu
Always had good service at this tyre centre, website shows good choice of tyres to suit all budgets, with options for wheel alignment, brakes and exhausts for example. You can also choose a date and a... Voir plus
L'entreprise a répondu
I thought the attention to detail whilst fitting my tyres was lacking. The car was returned to me with tyre adhesive on one of the alloys which I have had to remove. The customer waiting area could... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Devizes
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, Royaume-Uni
- 01380 728461
4,8
Excellent
966 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly on phone when booking
Friendly on phone when booking
Made to feel welcome in waiting room
Ian who did my MOT was good at talking through what he had done and it passed
20 octobre 2025
Réponse de Protyre Autocare - Devizes
Hello Shelia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always
As always, the staff at Devizes are helpful, informative and pleasant. Booking a slot is easy
17 octobre 2025
Réponse de Protyre Autocare - Devizes
Hello Terence,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everyone was really helpful and had us…
Everyone was really helpful and had us back on the road quickly. Thank you.
15 octobre 2025
Réponse de Protyre Autocare - Devizes
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New Tyres
Dropped the van off, the wii oh ok was done a n d I picked it up all done. Easy, excellent and reasonably priced..
15 octobre 2025
MOT failure for high engine speed at…
MOT failure for high engine speed at idle, my Toyota Aygo never exceed 850 rpm, and they read 1150rpm. After few days I went for retest and pass with 730rpm . Lots of advisory as well regarding front, bushes or arm pin. What they don't know i service the car myself and I can guarantee is absolutely fine, as a proof I'll post another review next year to show them all advisory and mot failure is just a hoax , Mr Abdullah
15 septembre 2025
Réponse de Protyre Autocare - Devizes
Dear Mr Abdullah,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service throughout.
10 octobre 2025
Worth a visit
Started work on time and completed the task efficiently and with the recommended time scale.
6 octobre 2025
Friendly helpful service.
4 octobre 2025
Réponse de Protyre Autocare - Devizes
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service as always
great service as always, cannot fault these guys at all.
very happy.
24 septembre 2025
Received invoice from this business for…
Received invoice from this business for the maintenance on the car that is not mine and i have never even visited this site. Sent email to the business to remove my name from the invoice and heard absolutely nothing back. Incident deserves a law suit. Appalling breach of personal data .
24 septembre 2025
Réponse de Protyre Autocare - Devizes
Dear Mrs Sniraite,
Thank you for bringing this to our attention, and we sincerely apologise for the error in sending you an invoice for a vehicle that is not yours.
After investigating the matter, we can confirm that this was a human error due to an incorrect email address being entered during the invoicing process. We understand how concerning this must have been and deeply regret any distress caused.
Please rest assured that we have now taken the necessary steps to remove your email address from our system, and you will not receive any further communication from us.
We take data protection very seriously and are reviewing our internal processes to ensure this does not happen again.
If you have any further concerns or questions, please don’t hesitate to contact us.
Kind regards
Kayliegh
Customer care - Protyre
Very easy to book in fitting
Very easy to book in fitting, seamless process, competitive price
24 septembre 2025
Car was MOT'd and failed on something…
Car was MOT'd and failed on something it shouldn't have failed on and conveniently the MOT tester wasn't there to quizz when I collected my vehicle.
Took my car elsewhere and it passed.
22 septembre 2025
Réponse de Protyre Autocare - Devizes
Dear Miss K,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Devizes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
brilliant receptionist and all staff
brilliant receptionist and all staff
thank you all
22 septembre 2025
Réponse de Protyre Autocare - Devizes
Hello Deborah-Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Greeted pleasantly and problem solved…
Greeted pleasantly and problem solved quickly.
17 septembre 2025
Always a friendly and efficient service
15 septembre 2025
Great service and staff
Dealing with Protyre was a breeze, easy to book, professional and efficient service. Particular mention for Erin who was brilliant, really helpful, professional and knowledgeable.
10 septembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.