Protyre Autocare - Durham Avis 

695
•
TrustScore 4.5 sur 5

4,7

Pit Lane, Newton Hall, DH1 5HH Durham, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box. The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service. I actually arrived a little bit earlier than I should an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Pit Lane, Newton Hall, DH1 5HH, Durham, Royaume-Uni

  • 01913 757444

4,7

Excellent

TrustScore 4.5 sur 5

695 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(695)

33 081 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really friendly staff

Really friendly staff. Always happy to help and fit me in.

30 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Jenny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very good

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box.
The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called me to say when it was ready to collect and really clear in quoting the price and payment options. Great stuff, thank you

29 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Zoe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

MOT & service w/ Protyre

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service.

I actually arrived a little bit earlier than I should and they were happy to let me sit in the waiting area (indoors, it was raining that day).

20 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great prices and a good service

Great prices and a good service

28 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Extremely knowledgeable and helpful in…

Extremely knowledgeable and helpful in terms of work required.Good communication and punctuality in terms of job completion

14 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Dear Mr. A Davison,

We are glad you enjoyed your experience with our team at our Durham branch.

We appreciate your positive feedback regarding our expertise and our commitment to clear communication and completing the job on schedule. It is our goal to provide this level of service consistently.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

The garage manager took the time after…

The garage manager took the time after my service to explain what he had done and what to keep an eye on.

19 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Eric​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very impressed

Very efficient, with a friendly welcome. Very impressed. Would definitely use again.

14 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Friendly honest and efficient service

Friendly honest and efficient service

12 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Clare,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Mr Bhandari,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

A good place

A good place. Started on time and work professionally done. 🙂

7 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Darcys are a great garage

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- found in some garages particularly towards women. Couldn’t recommend them enough!

2 octobre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Regas great price via Groupon done in…

Regas great price via Groupon done in an hour car is now as cold as the baltic.

30 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Darrin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

The staff were very helpful

The staff were very helpful

30 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Always fast excellent service and never…

Always fast excellent service and never ripped off

23 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

excellent & efficient service

excellent & efficient service - many thanks

21 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Always friendly and provide honest and…

Always friendly and provide honest and excellent service from Darcys Durham

14 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Mr Castillo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service Darcy garage mot on a…

Great service Darcy garage mot on a bank holiday

9 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent.....

7 septembre 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Hello Lukas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Booked for mot

Booked for mot
Quick appointment given and mot carried out in good time with explanation given

26 août 2026
Logo de Protyre Autocare - Durham

Réponse de Protyre Autocare - Durham

Dear Val, Durham,

We would like to thank you for sharing your feedback regarding the service you received at our branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Durham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus