Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Lisez les avis des autres
Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Voir plus
L'entreprise a répondu
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Voir plus
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I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Exeter-Sowton
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Royaume-Uni
- 01392360022
4,7
Excellent
769 avis
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Excellent service
Two recent visits for my sons various mishaps. Excellent, efficient service as always.
15 avril 2026
Decent Service and local
Decent Service, good communication. Prices are pretty reasonable too
15 avril 2026
I was well looked after by the team in…
I was well looked after by the team in Exeter. The service was excellent and the price quoted fair.
11 avril 2026
Avis spontané
Great staff and nice coffee from the…
Great staff and nice coffee from the machine in reception 👍
8 avril 2026
Staff were friendly
Staff were friendly. Service was fast. To top it off, there's a toy shop round the corner!
8 avril 2026
Customer service was very good young…
Customer service was very good young lady on receptionist was so good new her suff
8 avril 2026
Good service from start to finish with…
Good service from start to finish with tyres fitted in great quality.
The only slight error was i paid £30 per tyre above better ones i showed on my phone at the counter that were on there website and in stock. I did not know this until payment was made but would have preferred the tyres i had checked for better on sound and wet weather,
I always advise people to use Protyre and this will continue
1 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Positive
Starting with the positives, great price and a discount on Pirelli tyres were available so that was great and availability was convenient on a weekend to fit tyres.
After an initial issue the customer service from Toby was excellent.
1 avril 2026
Réponse de Protyre Autocare - Exeter-Sowton
Dear ALD,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good customer service all round
Good customer service all round. Only negative thing was the waiting time.
1 avril 2026
Excellent service
28 mars 2026
Easy purchase and booking service
Easy purchase and booking service. On time and efficient despite being very busy
27 mars 2026
Very easy to deal with fast and…
Very easy to deal with fast and efficient- great service!
27 mars 2026
Fixed the problem.
18 mars 2026
Good experience
Good experience. Needed three tyres replaced, and called to check which three when they weren't sure. Would have scored higher, but had to call to double check that they were done four hours after being told they were starting.
18 mars 2026
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