Protyre Autocare - Exeter Avis 

2 190
TrustScore 5 sur 5

4,8

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they a... Voir plus

Noté 5 sur 5 étoiles

Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, Royaume-Uni

  • 01392 412610

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 190)

33 644 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing friendly service

Had a puncture, fitted the space saver and popped in to Protyre on the way home, chap behind the desk could not have been more helpful and friendly, even apologising that they could not do it immediately. Car was booked in for midday the next day and was done in 45 mins. I waited in the reception rather than walk home and back again and I was very impressed with how everyone who came in was treated. I would highly recommend this place and it is now my autocare provider of choice :-)

20 février 2026
Noté 5 sur 5 étoiles

Excellent service. Highly recommended

Excellent service. I've used Protyre Exeter for the past few years. Without exception staff have always been so polite, helpful and straightforward. Everything is explained clearly and potential issues that require attention at the next service are raised without any pressure.

19 février 2026
Noté 5 sur 5 étoiles

Staff member was very helpful and…

Staff member was very helpful and knowledgeable. I had the front tracking checked and the staff member showed me results of the rear tracking and whilst there was not pressure applied I chose to have that adjusted as well.

I was also advised the track rod ends were worn and should be changed before next MOT - again no pressure to have it done here.

19 février 2026
Noté 5 sur 5 étoiles

Great friendly service

Great friendly service, took the time to be polite and efficient.
I have used Protyre before and I will continue to use and recommend.

18 février 2026
Noté 5 sur 5 étoiles

Very quick and efficient service

Very quick and efficient service. Arrived at the depot 10 mins before my appointment, explained I was early as I had a hospital appointment. Fitted in straight away. Very polite and professional.

9 février 2026
Noté 2 sur 5 étoiles

I had an appointment booked for 12.30…

I had an appointment booked for 12.30 on monday and waited an hour before my car was even seen! I appreciate delays but a heads up would have been nice! It ruined my entire afternoon! Not happy at all!

9 février 2026
Avis spontané
Logo de Protyre Autocare - Exeter

Réponse de Protyre Autocare - Exeter

Dear Charlotte Dare ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 1 sur 5 étoiles

Awful experience

Awful experience, took my car to the Exeter branch for MOT, it failed and they quoted £1000 for repairs, took it elsewhere and even using genuine parts came to £400 less and the mechanic said that he probably wouldn’t have even put the parts that failed as an advisory, took it back for a retest and the tester lay on the floor and looked at the parts quickly then bounced the bonnet up and down a few times then issued the pass although one of the advisories that I had replaced at the same time as the parts that failed still showing as an advisory so clearly didn’t even inspect it properly, will never go back again!

30 janvier 2026
Avis spontané
Logo de Protyre Autocare - Exeter

Réponse de Protyre Autocare - Exeter

Dear Dan,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Attentive

Attentive, polite and way better than the other tyre firms I have visited recently. I will be back.

6 février 2026
Noté 5 sur 5 étoiles

Due to some confusion there was an…

Due to some confusion there was an issue with the tyre fitted and I have to say that Craig dealt with the issue superbly and it was resolved quickly. I have used Protyre for many years and the service they provided here just confirmed I am dealing with good people. Thank you.

6 février 2026
Noté 5 sur 5 étoiles

I needed a new battery for my car so…

I needed a new battery for my car so gave pro tyre a call and they explained everything to me which was good and even got me in on the same day that I called they did a great job and now my car is fine again will use them again if needed be

6 février 2026
Noté 1 sur 5 étoiles

Daylight robbery - NEVER AGAIN

I recently had my van MOT’d at Protyres and was shocked by the repair quotes that followed. After the MOT failure list, I was quoted prices that were over 50% higher than other garages for the same work.

Thankfully, I shopped around. What Protyres quoted at nearly £400, I had done elsewhere for £200 — including front brake pads, discs, and a tyre replacement. The price difference was staggering and simply unjustifiable.

I feel like they rely on customers not checking elsewhere. I won’t be returning — ever — and I’d strongly advise others to get a second opinion before agreeing to any work.

2 février 2026
Logo de Protyre Autocare - Exeter

Réponse de Protyre Autocare - Exeter

Dear  Joel Mais,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Fast and reliable service

Fast and reliable service

2 février 2026
Logo de Protyre Autocare - Exeter

Réponse de Protyre Autocare - Exeter

Dear Ian,

We're glad you found our service fast and reliable at our Exeter branch.

Thank you for your positive feedback, we appreciate it a lot.

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

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