Protyre Autocare - Fareham Russel Place Avis 

1 447
TrustScore 4.5 sur 5

4,7

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional advice, guidance and service. I wouldn't trust anyone else with my tyres, having been with them for over 20 years.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Fareham Russel Place

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, Royaume-Uni

  • 01329 220743

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 447)

33 750 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service at Fareham always

Great service got me in ASAP and changed them for me, the fellas are really nice and make you really relaxed, they are polite and treat you great. Will always be using fareham protyre all the time. Never had a problem with them . 💯👌

26 mars 2026
Noté 3 sur 5 étoiles

Web site defective

Product was reasonable priced, the on line site does not relate in any shape or form to branch , its work load and availability. I would recommend everybody to check by phone with the chosen site. I ordered tyres on line selected fitting date, tyres were not put on the next day transport from the distribution centre, fitting window missed. They arrived next day , branch had no fitting windows because they were full booked. They went the extra mile to fit the tyres , the branch was out standing . Staff let down by there own IT department and Management.

30 mars 2026
Logo de Protyre Autocare - Fareham Russel Place

Réponse de Protyre Autocare - Fareham Russel Place

Dear Michael Nadin ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Fareham Russel Place branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 3 sur 5 étoiles

Not a very impressive service from Protyre

I’ve given Protyre three stars for the recent visits made to the Fareham branch.

The first star is for the service and four new tyres they said I needed on my first visit. I was left waiting almost 2 hours while other customers came in, dropped their cars off and later returned to collect them after the work had been completed.

The second star is for the second visit I had to make to the garage the following week after two of the new tyres kept losing pressure. Three of the four valves needed replacing.

The third star is for the third visit I needed to make a few weeks later after the tyre warning light on the dashboard kept coming on.

Overall, I’ve got to say it was not the best experience I’ve ever had for a bill of almost £900.

25 février 2026
Logo de Protyre Autocare - Fareham Russel Place

Réponse de Protyre Autocare - Fareham Russel Place

Dear Mark,

Thank you for leaving us a review. We are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Tyres and tracking

Ordered tyres, they were delayed through no fault if the garage.
On my third vist Drew and Jason offered me a substantial discount due to the delay and threw in free tracking.
Great service, been using them for many years.

13 mars 2026
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