Protyre Autocare - Great Dunmow Avis 

1 149
TrustScore 4.5 sur 5

4,6

Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am not one for normally writing reviews. However I have to say the service at Protyre Autocare in Great Dunmow was excellent. I had a slow puncture and turned up hoping Protyre could fix it . And t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used ProTyre many times and have always found them to be competitively priced, friendly and efficient. I had two new tyres fitted last Saturday and everything went well. I understand they... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Royaume-Uni

  • 01371 873717

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 149)

32 768 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, easy to book my MOT.
They did my MOT whilst I waited.
Would use again

22 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Ross,

Thank you for leaving us a 5-star review. Its is great to hear that you found our in centre team friendly and it easy to book. We appreciate your custom!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.
Staff were friendly and helpful.
Pleasant surroundings to sit and wait.

27 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Mrs Metson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service again

Great service again. Highly recommended.

27 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Matthew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

Tyre fitters really helpful.

Tyre fitters really helpful. Would have been 5 stars but for the fact that the guy on reception stated point blank that they don't balance caravan wheels. I spoke to the tyre fitter and he balanced the wheels, no problem. Would I use them again? Yes.

15 juillet 2026
Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Protyre Great Dunmow

I am not one for normally writing reviews. However I have to say the service at Protyre Autocare in Great Dunmow was excellent. I had a slow puncture and turned up hoping Protyre could fix it . And they did , no fuss, professional, keeping me informed and finding the cause of the puncture. This was all done in 25 mins.
A job well done. thanks

21 juillet 2026
Avis spontané
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Adam,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

I found George and Stuart to be very…

I found George and Stuart to be very helpful.

14 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Cathy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

MOT test

Went for an MOT and was told it had failed because of a wheel bearing and wanted to charge £240 to do it , sounded very suspect because I couldn’t hear anything so took it to two other garages who both confirmed the bearing was perfectly ok and passed it !
2nd year in a row it’s been failed for no reason, only this time I was clued up enough to get second opinions
Not happy at all because we’ve now waisted another £44

Received a reply stating that someone would be in contact but as I expected …. Nothing , no call , no email or anything , if only there was an area manager you could talk to !!

17 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Dear Glenn Dawes,

Thank you for your feedback . We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Always an amazing fast service

Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going back a customer for life.

15 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Kevin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

MOT and aircon regass

I was booked in for my MOT and whilst there booked in to have my aircon regassed. As always I was welcomed by the team on both occasions, even during the heat and was extremely happy with the service I received for both bookings. Thank you for taking the time on my car. I recommend and will be back!

8 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Miss Edwards,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Well done

Well done! Great company.

13 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Les,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Worst tyre experience ever !Dunmow!

Worst tyre experience ever! Charged £65 for a £47 quoted tyre, manager moaned about them shutting in 20mins, when it was actually 50mins later, fitter put 55psi in a tyre how da gerous!!! that should have 33psi max and removed tps sensor and replaced it with a standard rubber valve, tps system flashing fault had to pay a decent garage to replace. Avoid absolutely disgusting company! Will be reporting to trading standards.

14 mars 2026
Avis spontané
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Dear William Agar,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service

6 juillet 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Sean,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service

I've used this garage a number of times now, and the service is always excellent. They carried out my MOT and air conditioning service, and my car passed its MOT with no issues. They were also kind enough to fit me into an earlier appointment, which was really appreciated.
The staff are always friendly, helpful and professional, making the whole experience straightforward and stress-free. It's great to find a garage you can trust. I wouldn't hesitate to recommend them and will definitely be returning in the future.

25 juin 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Christina,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Fitted tyres

Great service, the website ordered the wrong tyres for me but the guy in charge had the right two and fitted them for me with no fuss, highly recommended

24 juin 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Rang for an overdue oil change and they…

Rang for an overdue oil change and they fitted me in for the following day!

22 juin 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Jan,

We're happy to hear our team at Great Dunmow could accommodate your oil change quickly. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Friendly, Efficient and Competitively Priced

I have used ProTyre many times and have always found them to be competitively priced, friendly and efficient.

I had two new tyres fitted last Saturday and everything went well. I understand they were extremely short-staffed on the day, with just one fitter available, but despite this they still provided a good service.

I would happily use them again.

17 juin 2026
Logo de Protyre Autocare - Great Dunmow

Réponse de Protyre Autocare - Great Dunmow

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus