Protyre Autocare - Ilkley Little Lane Avis 

1 129
•
TrustScore 5 sur 5

4,9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car b... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Ilkley Little Lane

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, Royaume-Uni

  • 01943 600028

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 129)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good job done when stated and friendly…

Good job done when stated and friendly informative staff.

27 juin 2026
Avis spontané
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Easily arranged date for MOT.

Easily arranged date for MOT.
Expected completion time meant that I wasn't waiting unnecessarily.
Documentation and payment handled courteously and efficiently.

25 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Alvin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

What s good experience at Ilkley Protytr…

I went to obtain a quote for two front tyres and left twenty minutes later with them fitted - what excellent service by a charming fitter.

22 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Dear John Richard garnett,

We're so happy to hear you received excellent service and had your tyres fitted so quickly at our Ilkley Little Lane branch!

Thank you for sharing your positive experience with us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Exceptional service and a great…

Exceptional service and a great friendly atmosphere.

22 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Really nice people who aim to please

Really nice people who aim to please, and a professional service. Also the online booking system works easily.

17 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Mr Mason​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Usual excellent service!

I booked four new tyres and also to have the wheel tracking adjusted due to uneven tyre wear. Both jobs were subject to a discount but not together on the same day. However Nathan and his team did them together saving me money and a good deal of time!
Very pleased with the service and will continue to take my business to Protyre in the future.

17 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Nick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 3 sur 5 étoiles

Understaffed on some days.

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected, but ended up with a damaged alloy because they tried to rush the job. There was no rush as the work was pre booked and warned about on previous vetting visits.
Had a response from ProTyre and said the Area Manager would get back to me re my issue. STILL WAITING ON PROTYRE after 3 weeks.

3 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Dear John S  ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ilkley Little Lane branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Helpful staff Fronts/rear wheel swap…

Helpful staff Fronts/rear wheel swap ,balanced and nail in tyre fixed....all in 20 mins

8 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, confirmed the tyers had arrived and we're able to elign my wheels at the same time. Would recommend to use protye

3 juin 2026
Logo de Protyre Autocare - Ilkley Little Lane

Réponse de Protyre Autocare - Ilkley Little Lane

Hello Mike,

We're so glad to hear about your positive experience with us! It's wonderful that our communication met your expectations and that we could assist with both your tyre fitting and wheel alignment efficiently. We truly appreciate your recommendation.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great customer service

Had a very slow puncture which was difficult to trace but the chap who looked after me spent ages until he found it. Sadly it couldn't be repaired but that's how it goes sometimes

7 mai 2026

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