Protyre Autocare - Isle of Wight Avis 

1 324
TrustScore 4.5 sur 5

4,6

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Isle of Wight

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Royaume-Uni

  • 01983 401000

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 324)

34 004 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Vehicle went in for service and MOT

Vehicle went in for service and MOT, seemed all good. Requested service paperwork, was told as i booked online it would be sent via email, I have received nothing. Rear shock absorbers were replaced for MOT, no mention of top mounts being rotten. 1 day after replacing shocks top mount failed. Have had another mechanic review work and replace both top mounts.

The garage has come offered me a way forward. Paperwork has been sent and thank you George for coming up with a solution.

23 mars 2026
Logo de Protyre Autocare - Isle of Wight

Réponse de Protyre Autocare - Isle of Wight

Dear Mike Lawrence,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.

I have just emailed this invoice over, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

We can also confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent service from Island Tyres

I visited Island Tyres (Protyre) for an MOT and alignment & battery check. All the staff were welcoming, friendly, and knowledgeable.
They rearranged the work so I could be on my way asap.
Will definitely be using them again in the future.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Efficient MOT Test…

I arrived at the allotted time for my car's MOT Test slot and there were no issues like "we're running slightly late" etc. My car was ready within the hour as promised.
I will use Protyre again.

24 février 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service
really quick doing the job as well

2 mars 2026
Logo de Protyre Autocare - Isle of Wight

Réponse de Protyre Autocare - Isle of Wight

Dear Thomas Trevatt,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you were satisfied with how quickly our team at our Isle of Wight branch completed the job.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - protyre

Noté 5 sur 5 étoiles

Good garage…

Price wasn’t to bad got the job done quick would return. Did take a while to call back though said they was going to call in 20 minutes and took a hour and half and I had to call to remind them I was waiting. But overall the experience was good and the car is running fine which is the most important thing.

18 février 2026
Noté 2 sur 5 étoiles

Always a big fan when it was Island…

Always a big fan when it was Island tyres. Needed a new exhaust for an auto, went there first, couldn’t fit me in for a week just to have a look what was needed even though I had driven the car there.
Contacted ATS across the road, they gave me a slot 2 hrs later, ordered the part and fitted it the following day. Speaks for itself.

25 février 2026
Logo de Protyre Autocare - Isle of Wight

Réponse de Protyre Autocare - Isle of Wight

Dear Paul,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Fantastic team

Fantastic team, checked my alignment free of charge and was all in spec. Will definitely use again !

23 février 2026
Noté 5 sur 5 étoiles

Great service

Great service
2 front tyres and tracking on front all done in 40 mins at a very reasonable price.
Tyres Much cheaper if booked online......Very Happy

20 février 2026
Noté 5 sur 5 étoiles

Always good service

My 14yr old Kia has had MOT and services at the Lake branch for many years, I have found they give straight forward advice and good service at a reasonable price. Any issues are explained clearly by friendly "front of house" staff.

9 février 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus