5 days ago New Great price I had my car booked in for both replacement of brakes, discs and tyres today (15th Oct) I spoke and dealt with Reece at the Matlock branch , who was extremely helpful ,... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I rang the garage this morning and had my tyres checked at lunchtime. Brilliant service. Fortunately my tyres didn't need replacing but when I get invited to have them checked again I will definitel... Voir plus
L'entreprise a répondu
Th fitting and everything was excellent. The only downside was I had made an appointment and took the car in on time but they were half an hour late in starting the work.
Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... Voir plus
À propos de l'entreprise
- Magasin de pneus
- aussi dans
- Atelier de prestations de freinage
- Centre de contrôle technique
- Magasin de batteries pour voitures
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Matlock
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
4 New Street, DE4 3DN, Matlock, Royaume-Uni
- 01629629290
4,7
Excellent
588 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Safety with great value
The service they gave was outstanding which makes this team at Matlock one to give 5stars. They sorted out a more suitable set of tyres for my caravan towing needs kept within my budget still using a top brand of tyre. Drive with safety in mind I recommend them 100%
19 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Two time in a row failed
Two time in a row failed to get the tyres in that I ordered, so needing to come back. Wasting 40 mins of travel time each time. First time a couple of months ago I called and spoke to someone- fail. This week ordered on line and “system didn’t work” ordering them the tyres
13 janvier 2026
Avis spontané
Réponse de Protyre Autocare - Matlock
Dear Customer,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Matlock
Hello Julie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service.
Tom and the team did a super job for me and my catastrophic flat tyre! I had to leave my car, unannounced, on the forecourt overnight. I rang them as soon as they were open the next morning and I was back on the road within an hour or so. Was given great advice regarding a new tyre and love my new All Weather tyres, perfect timing for the snow! Thank you.
28 novembre 2025
Avis spontané
Réponse de Protyre Autocare - Matlock
Hello Jo,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient, fair price
They dealt with my wheel alignment problem quickly and efficiently and for a fair price.
31 décembre 2025
Réponse de Protyre Autocare - Matlock
Dear John,
We appreciate you taking the time to share your feedback.
We're happy to hear that our team at our Matlock branch resolved your wheel alignment issues quickly and efficiently at a fair price.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Excellent speedy service very helpful…
Excellent speedy service very helpful people pleasant an polite very pleased thank you
26 décembre 2025
4 Tyres with 4 wrong pressures
4 Tyres fitted with 4 wrong pressures
31.5, 32.5, 33.5 & 34 psi
Mercedes recommended 38 all round
I only found out when I checked pressures at home
Not happy
24 décembre 2025
Réponse de Protyre Autocare - Matlock
Dear John Shipman,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service this morning
Excellent service this morning. Fast, efficient and not too expensive. Checked pressures and tread in all tyres after a puncture and fitted 2 new front tyres immediately. The whole job took less than 30 minutes.
18 décembre 2025
Avis spontané
Efficient and clear service
6 décembre 2025
winter tyres put on today
Had my winter tyres put on today. Great to be able to book an appointment. Staff friendly and personable. Job sorted on time. Decent price for job.
Have been using Selecta/Pro tyre at Matlock for 10yrs,and will continue to do so. 👍
2 décembre 2025
Avis spontané
Réponse de Protyre Autocare - Matlock
Hello,
We're happy to hear that you had a great experience getting your winter tyres fitted. It's great to know you find our team in centre friendly and the service efficient. Thank you for your continued custom over the past 10 years.
Best regards,
Eddie
Customer Care - Protyre
Great service.
28 novembre 2025
Réponse de Protyre Autocare - Matlock
Hello Gavin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service and quick
28 novembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.