Protyre Autocare - Midsomer Norton Avis 

1 117
•
TrustScore 4.5 sur 5

4,4

Stones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Midsomer Norton

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Royaume-Uni

  • 01761 412234

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 117)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good service and helpful staff I have…

Good service and helpful staff I have always deal with protyer midsummer's Norton as always good service

16 septembre 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Booked online drove to garage at…

Booked online drove to garage at allotted time gave them my wheel 15 minutes later new tyre big thumbs up and they were the cheapest online.
Great

16 septembre 2026
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Réponse de Protyre Autocare - Midsomer Norton

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Midsomer Norton Branch

Went to the Midsomer Norton branch with a large nail in my tyre. Garage was honest and said around an hour wait as really busy. It was actually completed in less time and great service. Manager in the garage was really friendly, polite and efficient.

10 septembre 2026
Avis spontané
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Réponse de Protyre Autocare - Midsomer Norton

Hello Kerry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great help

Great help, great service, fitted me in same day. No complaints.

10 septembre 2026
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Réponse de Protyre Autocare - Midsomer Norton

Hello Raj,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Fast repair and at a high quality

Fast repair and at a high quality

26 août 2026
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Réponse de Protyre Autocare - Midsomer Norton

Dear Dan,

Thank you very much for leaving us this 5-star review. We always strive to ensure our products and customer service are of the highest quality for all our customers, so we are delighted to hear that you are happy with the fast and high-quality service you received from our team at our Midsomer Norton branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Booked online next day fitting good all…

Booked online next day fitting good all round service

2 septembre 2026
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Réponse de Protyre Autocare - Midsomer Norton

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 2 sur 5 étoiles

After booking the car in for a Saturday…

After booking the car in for a Saturday at 10.30 they rang me the day before asking why I didn't turn up ? I then had to re book a time as the original time I had booked was taken so agreed on 11.30, I arrived at 11.20 for 2 front tyres so nothing big, I left at 12.40 an hour and 20 mins to fit 2 tyres !! I won't be going back to the Midsomer Norton branch again

2 septembre 2026
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Réponse de Protyre Autocare - Midsomer Norton

Dear John Davis,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

My car was booked in at 10.30 for two…

My car was booked in at 10.30 for two tyres .The tyres were not fitted until 12.00 am .People were coming in of the street and getting seen too and left ,even before my car was looked at .The manager was on a so called zoom meeting. They tried to bluff me by saying that the tyres had not turned up yet ,but a customer before said they had a delivery earlier. I will not be recommending you to any one

31 août 2026
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Réponse de Protyre Autocare - Midsomer Norton

Dear Stephen Herbert,

Thank you for your feedback . We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service and quick fitting

Great service and quick fitting

28 août 2026
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Réponse de Protyre Autocare - Midsomer Norton

Hello Jason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good communication

Good communication, serviced at agreed time.

26 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Duncan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great staff any so easy to do via…

Great staff any so easy to do via Internet.

26 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello D Gould,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team and found the online process easy.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

It was very good

It was very good

24 août 2026
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Réponse de Protyre Autocare - Midsomer Norton

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Fast and efficient.

Fast and efficient.

19 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Dear Wil Vaughan,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you are happy with the efficient and friendly service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Polite helpful staff and tyre sorted…

Polite helpful staff and tyre sorted efficiently.

17 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Mrs Waldron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Appointment at short notice

Appointment at short notice, repaired puncture cheaply and on time, polite and pleasant service. Wouldn't hesitate to recommend.

12 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Alan​,

We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good service friendly staff

Good service friendly staff

5 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Nicholas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Unorganised

Booked for 9.30 online, immediately greeted with negativity about the branch to say online bookings are rubbish, told too many people booked in. Told 45 minute wait, tyres still not done 2 hours later.

12 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Very happy with the service and staff…

Very happy with the service and staff and free coffee what more is there to like 👍

12 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Alistair​,

We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Lovely people excellent service

Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful.
It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but I got a discounted tyre so very happy customer.

7 août 2026
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Charlotte,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.
Definitely recommend

10 août 2026
Avis spontané
Logo de Protyre Autocare - Midsomer Norton

Réponse de Protyre Autocare - Midsomer Norton

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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