Reception staff very welcoming and friendly The waiting area is in need of a refurb The fitting of two tyres seemed to take a long time This location was unable to check tracking due to combinati... Voir plus
L'entreprise a répondu
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
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Reception staff very welcoming and friendly The waiting area is in need of a refurb The fitting of two tyres seemed to take a long time This location was unable to check tracking due to combinati... Voir plus
L'entreprise a répondu
Good service but very short staffed, I remember when I could go and wait for an hour or so then get seen. Last couple of trips I’ve had to return the following day it’s driven me to Harry’s tyres half... Voir plus
L'entreprise a répondu
had a blowout offside rear just south of Penrith on the M6 WHICH WAS TERRYFIYING This company were brilliant in helping us out knowing we had a 9 year old Autistic Child stranded in at the si... Voir plus
L'entreprise a répondu
I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Royaume-Uni
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I was seen very quickly and solved the problem with a quick check, free of charge! Thank you ☺️
Managed to get an appointment the same day, two new tyres and an alignment done at a decent price.
Nice to see wheel bolts being tightened with a torque wrench too, as opposed to being over tightened when all the ‘ugger duggers’ are deployed via the impact wrench.
Welcoming, listen and explain!!!!
Believe me it is lovely to be able to talk with a female about My little car, a woman in what is usually a Mans's world!!!! Congratulations.
But the men with you are very kind, I am met every time with politeness and help.
A great big ThankYou
Great service and value for money, you can’t go wrong
This was the 1st time I've purchased tyres through the Protyre site, great choice of tyres available at competitive prices with discounts for buying 2 tyres, the fitting company was local to me Harolds in Penrith you are able to choose a date and time to arrive, fitted in a timereasonable time, whilst you wait, on completion the fitter fully checked the tread depth and wear on remaining tyres also all the brake discs and pads and prepared a comprehensive written report, overall a great service all round, will definitely use Protyre/Harolds Penrith again
Very busy outlet, but staff were friendly, professional and helpful and was fitted in, a bit later than booked, but it wasn't a problem.

Réponse de Protyre Autocare - Penrith
From walking in the door, I got the best reception from the girl behind the desk, she immediately helped me with coffee and a seat while I waited, it wasn't long till a gentleman came and told me my car passed with flying colour's
Good price and good service what more can yer ask for.
When you buy direct from them they’re providing “ all the best” customer service recently bought 2 Pirelli all season front tyres 🛞 for my car ,after 2 weeks I have to replace my 4 years rear tyres 🛞 and purchase online payment by 3 monthly payment instalment,1 payment done 👍 when the order was confirmed with reference number and booking details isn’t on their on best interest as the payment was processed by a 3th party company so they didn’t have the same enthusiastic response and deny my booking supposed to be next day after my purchase ,and give the option to came Monday next week reason> as the “tyre’s wasn’t delivered “ and she is concerned why they aloud my next day booking tyre service ( true reason is as the payment wasn’t directly on their on bussines bank account and was purchased as I’ve said payment through online party company and they blame the system payment as the transaction wasn’t received ! So be careful the way you get in touch with them as the service provided isn’t as the best they advertised is all about the money 💰 not customer loyalty and honesty!

Réponse de Protyre Autocare - Penrith
Easy to order on line; prompt service and rapid turnaround; good report on brakes etc.
Great customer service, car was fixed within good time, and mechanics were friendly and very recommending.
Made an appointment which cut down waiting time. Quick and efficient.

Réponse de Protyre Autocare - Penrith

Réponse de Protyre Autocare - Penrith
We're prompt with the tyre change for the pre booked time.No delays, changed 2 tyres very quickly & very polite & friendly.
Tol job, thank you.

Réponse de Protyre Autocare - Penrith
As usual, prompt and courteous service, especially as this was an un-booked visit following pothole damage.
If you book a slot it may overrun in time. Give yourself plenty of time even if you are booked.
hour 25minutes to fit 2 tyres. A lot has changed over the years.

Réponse de Protyre Autocare - Penrith
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