An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB
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This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Voir plus
L'entreprise a répondu
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Voir plus
Good service but on trip the warning light came up I checked and the new tyre was 6psi low Pumped upand all ok
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Rugby Paynes Lane
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Royaume-Uni
- 01788 542292
4,6
Excellent
1 k avis
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A pleasure doing business with you all…
A pleasure doing business with you all at the office most helpful came in got a quote booked in next day and the service was above and beyond
25 mai 2026
Always the same great service
Always the same great service. All staff knowledgeable and smart. A pleasure to go and wait and drink their tea !
25 mai 2026
Very Nice experience
20 mai 2026
Very nice set up
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recommend and will surely be returning as and when anything else is required
13 mai 2026
pleasant staff & prompt service
18 mai 2026
Went in for a motorbike MOT
Went in for a motorbike MOT, couldn't have gone to a better place, the MOT tester was very helpful and I will definitely come back.
18 mai 2026
2 tyres fitted to my motorcycle in…
2 tyres fitted to my motorcycle in record time! Great company to deal with and all the staff deserve the highest praise 👍🏻
13 mai 2026
I had a puncture and Protyre Rugby were…
I had a puncture and Protyre Rugby were able to fit a new tyre and wheel alignment while I waited.
11 mai 2026
fast service
11 mai 2026
Excellent Service
They deal straightforwardly with you, are efficient, and do what they say they'll do.
30 avril 2026
Efficient and polite
No issues with the services and communication all effective. Price is competitive.
27 avril 2026
Motorcycle MOT
Friendly, knowledgeable staff, very clean waiting area. Easy booking service. Also a good hot drinks machine!
18 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Dangerous avoid at all costs
!!AVOID AVOID AVOID AVOID AVOID AVOID AVOID !!
Our car went in for an mot and failed on rear pads we were advised to replace the rear pads and discs which we agreed to . unfortunately their technicians decided to start work on the front brakes as the manager said “just as bad as the rear”, (yet the following day had passed its MOT with rear brake being replaced) the tech started to hammer the discs off which caused damage. The manager said it wouldn’t take 6 whacks of a hammer to get a disc off, but once he noticed they had done the wrong brakes they’re fitted the discs back on. The now damaged discs are back on the vehicle and I now have a warning light on for tyre pressure on that corner. This all went unnoticed for about a week until we noticed a wheel nut on our drive way and a locking wheel nut was completely missing . we contacted the rugby depot and they did admit fault and they even left us a nice apologetic voicemail admitting fault. They arranged for us to come in the same afternoon to replace and re torque all of the wheels nuts up. and then they wanted to charge us to replace the damaged discs to the front which were not damaged or a mot failure, until the technician got the hammer on it . after multiple attempts to contact head office we have had no reply
my advice is do not use the rugby depot
31 mars 2026
Avis spontané
Réponse de Protyre Autocare - Rugby Paynes Lane
Dear Aimee Ballard,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 21/04/2026 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Good Service
Although, they didn't have what I needed, they understood what I needed and directed me to the right place to get it. Once I obtained the tyre, Protyre fitted and balanced it straight away.
20 avril 2026
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