An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Voir plus
L'entreprise a répondu
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Voir plus
Dead easy to order online with a guaranteed timeslot. Dropped off my motorcycle wheels and they phoned sooner than expected to say they were ready. Always take care of my precious alloys and offer... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Rugby Paynes Lane
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Royaume-Uni
- 01788 542292
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Polite and helpful team
Polite and helpful team, clean facilities with free coffee.
Competitively priced and efficient.
11 mars 2026
Excellent service & communication as…
Excellent service & communication as always.
Many thanks.
9 mars 2026
Experts to go to
Always explain everything in easy terms, great customer service, 100% would recommend.
6 mars 2026
Quick and efficient.
2 mars 2026
Great garage
Always has been good for mot and tyres and other mechanical work always very helpful and nothing to much bother
26 février 2026
Local garage
Friendly customer service, very helpful, reliable, courteous. Easy online usage.
27 février 2026
I feel they are professional and appear…
I feel they are professional and appear fair.
23 février 2026
Well work, efficient service.
Reception good, investigated problem and fixed by technician.
Good knowledge, efficient service and work carried out timely.
23 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not for the first time feeling ripped…
Not for the first time feeling ripped off.
Failed MOT for fault they found and offered to fix. Took to two independent mechanics who stated there was no issue. Took back for retest with no work to rectify the original issue they found and it passed.
It appears they either regularly make genuine mistakes or are trying to up sell repairs.
Avoid at all costs in my opinion.
11 février 2026
Réponse de Protyre Autocare - Rugby Paynes Lane
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Professional & efficient
The usual friendly and professional service from Andy and the team. Some necessary MOT repairs and 2 premium brand new tyres - all sourced quickly, done efficiently and at a very competitive price.
16 février 2026
Efficient and helpful
Following my car having a flat tyre, I was fitted in promptly and the work done efficiently
11 février 2026
MOT took 3 hours and other things
Car taken for pre MOT check then three days later taken for 8am MOT and service. I was called at 11:30am to say the car had failed on 2 things that should have been picked up on pre MOT check (wiper blades and headlight). I was then told it would be 3pm before it could be fixed - I needed the car for 2pm. Not too much to expect from an 8am MOT.
I asked for them yo do the essentials in order to get through MOT. When I came to pick up the car they had charged me £48 for 2 wiper blades when I only needed 1 and could have got this from Halfords for £10.
I requested that the manager call me the next day to discuss the above and more).
I never got a call.
4 février 2026
Avis spontané
Réponse de Protyre Autocare - Rugby Paynes Lane
Dear Customer,
Thank you for taking the time to bring this to our attention. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
The MOT was easy to book and all took…
The MOT was easy to book and all took place on time.
21 janvier 2026
A quick and efficient service
A quick and efficient service . Very helpful members of staff. An all round excellent experience.
29 janvier 2026
Réponse de Protyre Autocare - Rugby Paynes Lane
Dear Julie Forder,
We appreciate you taking the time to leave us this fantastic review!
We're so glad to hear that you were satisfied with our helpful staff and efficient service at our Rugby Paynes Lane branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Very good service and communication…
Very good service and communication from the team. Thanks
28 janvier 2026
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