They were very thorough with what they did and completed the job within the expected time. The whole procedure was dealt with in a pleasant and reassuring manner.
L'entreprise a répondu
Établissement
Changer d'établissement170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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Lisez les avis des autres
Due to a family emergency I had to cancel my MOT and Silver service at short notice, I person I spoke to was very accommodating and was able to fit me in a couple of days later. I trust Protyre, fri... Voir plus
L'entreprise a répondu
I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... Voir plus
L'entreprise a répondu
Ordered tyres and booked appointment online. Very good price for x2 tyres with Black Friday discount. Fitting was punctual and efficient whilst I waited. Warm waiting area with free coffee. Very knowl... Voir plus
À propos de l'entreprise
- Magasin de pneus
- aussi dans
- Atelier de prestations de freinage
- Centre de contrôle technique
- Magasin de batteries pour voitures
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Southampton Burgess Rd
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Royaume-Uni
- 02380 677468
4,7
Excellent
1 k avis
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Good service
Were friendly & helpful. Good overall experience, would be happy to use them again
15 avril 2026
Great service
Great service, quick booking and great staff. Had taken my car in and they found issues I wasn’t aware of and fixed with no further issues
10 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
They called and told me the car failed…
They called and told me the car failed its MOT on 1 thing. Only to receive another call an hour later telling me there were other issues costing another £500. I asked them to order a part that then didn't arrive on time, then when it did it was not appropriate for my car but apparently if I paid more they could sort it straight away. I choose not to continue allowing the work to be done. I was quoted £650 for all the work at Protyre but in the end I had the work completed at another garage for £370. Very disappointed with the service and the over pricing.
Have had call back for Centre Manger to clear up the issues and have had assurances that issuse will be fixed. Discuss the will be better in the future was offered a free complementary air con regas.
Many thanks to Lawrence for the call back.
13 avril 2026
Réponse de Protyre Autocare - Southampton Burgess Rd
Dear Andy Innes,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great communication and knowledge of…
Great communication and knowledge of the trade. They gave it to me the costs and did not push too much more work on
6 avril 2026
Prompt attentive service
Prompt attentive service. Courteous - don’t patronise me as an older woman. Good price.
1 avril 2026
As a woman trying to find a garage that…
As a woman trying to find a garage that doesn’t rip you off is very difficult but I had a great afternoon when my car was MOT.
Nothing was too much trouble. Very polite and funny. Free coffee. Explained everything about the mot. Will deffo use them again
6 avril 2026
Very easy to book online
Very easy to book online. This branch have always displayed honesty and integrity and are always courteous and polite.
30 mars 2026
Short notice fitting of two new tyres
Short notice, good price and finished to a good standard.
23 mars 2026
Honest appraisal
Honest appraisal, practical remedy carried out by an enthusiast young man
20 mars 2026
Trusted service
Trusted service, and they go the extra mile to make the customer feel valued - they didn't charge me for a replacement light which was great.
10 mars 2026
MOT experience
Had my MOT done here today and it was a great experience. Staff were friendly and I was able to get my car back relatively quickly. Would definitely recommend.
16 mars 2026
Avis spontané
Help When I Needed It
After my tyre pressure warning light coming on unexpectedly, Burgess Road Protyre were able to fit me in the same afternoon. They sorted the problem and had me back on the road within a few hours. Very grateful indeed for their help and professionalism. Would recommend them very highly.
16 mars 2026
Steve @ Protyre (Burgess Road)
Excellent as always. Steve was exceptional, friendly, professional and highly knowledgeable. The service I had on my car was very good as was my nice new tyre that I had fitted at the same time. I would recommend Steve and his team 100%
11 mars 2026
Avis spontané
Helpful
They squeezed me in at short notice when I developed a problem with one of my tyres.
2 mars 2026
Good experience
9 mars 2026
Friendly service
4 mars 2026
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