Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... Voir plus
L'entreprise a répondu
Gaol Road, Stafford, ST16 3AN Stafford, Staffordshire, GB
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Placed order easy online for 2 tyres which were competitively priced. I dropped the car off just before the booked time. Half an hour later returning to the garage, the car was parked outside ready an... Voir plus
L'entreprise a répondu
Very helpful, fair and thoughtful. Very professional yet approachable and treated me like a human with a car problem not a car with a human problem
L'entreprise a répondu
Had a great experience with the team at protyre stafford today. I recently bought a new pair of alloys and had them balanced twice before coming here and both garages just took my money without doing... Voir plus
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I just want to say what a fantastic service I received from the Stafford team. It’s always a bit a scary going into a garage a female, probably because cars are the one thing I know so little about. B... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise
Gaol Road, Stafford, ST16 3AN, Stafford, Staffordshire, Royaume-Uni
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Réponse de Protyre Autocare - Stafford
I ordered some GT radials for my car and some new TPMS valves. When I got there to have them fitted the suppliers had only sent 1 tyre and not let anybody know. The team at protyre quickly offered me a set of alternative tyres which I accepted . They were very professional and quick changing the valves and Tyres. I would definitely recommend and use them again.
Booked a slot online and arrived a few minutes early. Two new Tyres fitted and on my way within 20 minutes. Great service and value.
They found the Adair leakage straight away and I had my tyre changed the very next morning. A good service!!
Fast efficient service,at a reasonable price!
Very quick service given by friendly, knowledgable staff.
No appointment just turned up, friendly and efficient service and a good price
Left this review at the time sometime last summer but it hadn't posted
Gone downhill recently. I've not been in about a year because I wasn't happy with the lack of respect of my car, I heard it was new management so I gave it a chance. 3 kids are running it. I booked for 3.30 for an air con regas. I arrived at 3.25 and was told he'd 'get to it when he can'. You're empty and I booked for a time I was told several times to get there promptly through the booking process so why isn't someone waiting for this job.
I went and sat in reception for 20 mins. Then one of the lads comes up to me 'miss, they've sent us the wrong canister so we can't do it. we can't do anything this late in the day, had you come this morning we could've done something." And I called him out for first blaming the supplier, then me! I told him I booked at 3.30 because I've been at work all day and it's not my fault you havnt bothered to check a delivery. I'm not a walk in. This was pre-booked. And he kept saying versions of I should've been there earlier. So I told him to give me my keys and I'm leaving. He wanted to rebook me and I told him no chance and as I was getting in my car he calls after me 'actually miss, this IS the right one.' to which I said 'too late now, I'm leaving.'. Not even an apology. Such a shame. I've been using this place as long as I've been driving and the standard gets lower each visit. Uneducated people are being given too much responsibility unfortunately. I emailed for a refund Received a passive aggressive email back saying it'll take 5 days. 2 weeks later still waiting. I sent another email 4 days ago saying we still don't have it. No reply. Opened a claim with my bank now!

Réponse de Protyre Autocare - Stafford
Just so easy! Team are super friendly and the service received was excellent. Brilliant efficiency would highly recommend.
Good service, helpfully fitted me in later than usual to suit me. It did the trick.. What's not to like?
The whole team are very good at the Stafford site. Very helpful and go the extra mile
Great online booking system. 3rd time using this company, highly recommended.
Excellent service. Prompt and courteous and good value for money.
Always exceeds expectations.
Easy to book online, good deal and great job from the guys explaining and showing me what work needed completing.Excellent
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