My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a... Voir plus
L'entreprise a répondu
Newbridge Lane, Stockport, SK1 2NX Stockport, Cheshire, GB
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My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a... Voir plus
L'entreprise a répondu
Protyre checked my car within a couple of days of me calling them. They repaired the fault and I was able to collect my car after 3 or 4 hours. They were able to check and repair at least 3 weeks soo... Voir plus
L'entreprise a répondu
I have been going to protyre for a long time as do all my family i have always had a good experiance with them and always do a great job 👍
L'entreprise a répondu
Good Car Service as ever but completed 105 minutes late. Protyre had mechanical problems, they were unavoidable but would have messaged me in advance to say they running appointments behind schrdule
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Écrit par l'entreprise
Écrit par l'entreprise
Newbridge Lane, Stockport, SK1 2NX, Stockport, Cheshire, Royaume-Uni
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3 time i have been to protyre stockport liam and his staff are first class i would reccomend them whthout reserve .

Réponse de Protyre Autocare - Stockport
Very easy to use. Went in 9.30am to have tyre pressure checked. Advised maybe a puncture. Asked to return at 11.00 am puncture repaired and all tyres re balanced by 11.30 am.

Réponse de Protyre Autocare - Stockport

Réponse de Protyre Autocare - Stockport
Booked & paid online a reasonable price for the tyres staff on duty polite, waited for while due to staff shortages

Réponse de Protyre Autocare - Stockport
Always great customer service from Liam and his team. I've been coming here for years as it's my local garage. Nice helpful staff and reasonably priced work. Can't ask for much more. Happy to recommend.

Réponse de Protyre Autocare - Stockport
Listened to what had gone wrong and refunded the cost .

Réponse de Protyre Autocare - Stockport
Excellent service as always, polite, helpful, prompt and good value.

Réponse de Protyre Autocare - Stockport
Good service - my only criticism was that on collection of the car the bill was not ready for payment and they had not checked that the tracking had already been paid when tyres were fitted the previous week

Réponse de Protyre Autocare - Stockport
My experience with Protyres has been completely unsatisfactory, falling drastically short of basic professional standards. Across three separate appointments, I encountered administrative incompetence, incorrect parts allocation, improper mechanical practices, and direct physical damage to my vehicle's alloy wheels.
Prior to booking, I supplied standard OEM Mercedes TPMS sensors. The staff claimed they couldn't check or code them, even though my vehicle model automatically syncs with these sensors without coding—something the technicians were unaware of. Upon arriving for my first appointment, they could not find my ordered tyres and had to rebook me. Noting they lacked the correct jacking pads for my car, I even purchased and brought them with me for the next visit.
On the second booking, technicians were actively fitting the incorrect tyres to my car. Had I not inspected their work and intervened, I would have been sent away with cheaper, incorrect replacements. Furthermore, I observed their torque wrench was malfunctioning for the sensors, they were using an unsleeved socket that would scratch my wheels, they used an impact gun to remove my locking wheel nuts (which can easily break them), and they gunned the wheel bolts back on with a high risk of cross-threading.
We rescheduled for a third time, with management agreeing to waive the TPMS sensor cost due to the repeated inconvenience. For this visit, I supplied all the necessary tools myself, including a protective-sleeved socket to ensure my scratch-less wheels weren't damaged. While they finally fitted the correct tyres, they severely scratched my alloy wheels while removing the wheel weights, which I only discovered upon returning home. Additionally, the final price was changed from the original booking quote.
While the front-of-house staff member was polite, the technician clearly lacked the proper tools, care, or professionalism. For a company called "Protyres," they were anything not pro. They lack basic equipment to protect customer wheels, ignore manufacturer guidelines, and nearly sent me away with the wrong tyres.
I used to recommend this place to others, but after three botched bookings and damaged wheels that now require professional repainting, I will never be taking my car back here again. If you expect professional care, competence, and protection for your vehicle, definitely look elsewhere!

Réponse de Protyre Autocare - Stockport
Excellent service for a puncture repair, reasonably priced as well 👍

Réponse de Protyre Autocare - Stockport

Réponse de Protyre Autocare - Stockport
Absolutely brilliant service. The car was serviced and had an MOT. There was a headlight realignment needed but they fixed it without charge.
The staff are very helpful and very attentive to any queries you have.
Totally recommended, no complaints.

Réponse de Protyre Autocare - Stockport
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