Protyre Autocare - Stourbridge Avis 

1 106
•
TrustScore 5 sur 5

4,8

Camp Hill, Wordsley, DY8 4AF Stourbridge, West Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to reco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always used Chemix for my tyres and had a great service. However had some problems with the Halesowen branch after spending £650 on 4 new tyres being told they could not do the tracking because it wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called and got a quote, straightaway over the phone. Fully explained the price and what was included, alignment would be checked FOC (printed handout) and cost should it need doing, no hidden ext... Voir plus

Noté 5 sur 5 étoiles

Had an issue with a tyre. The Protyre people thought they had identified the issue and executed a repair. Sadly the issue persisited BUT ,with NO fuss they simply re-booked the car, diagnosed further,... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. aussi dans
  3. Atelier de prestations de freinage
  4. Centre de contrôle technique
  5. Magasin de batteries pour voitures
  6. Prestataire de transport automobile privé
  7. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Royaume-Uni

  • 01384 261215

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 106)

33 081 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had a four wheel alignment done by…

Had a four wheel alignment done by Simon, who’s been there 20+ years and knows the alignment side inside and out. All the people here are very professional and knowledgeable, wouldn’t hesitate to recommend to all for a trustworthy honest job. Thanks guys.

4 novembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Matt,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Always used Chemix for my tyres and had…

Always used Chemix for my tyres and had a great service. However had some problems with the Halesowen branch after spending £650 on 4 new tyres being told they could not do the tracking because it was a BYD vehicle, due to not having the expertise and training on this particular brand??
I had to get the tyres from haleowen and then get tracking done a week later at Chemix Stourbridge which went smoothly, without any problems from a very helpful guy called Jake on reception and Simon in the tracking bay, so a big shout out to those 2 guys. I'll use the Stourbridge branch next time!

4 novembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Neil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Sharon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Efficient polite attendance

Efficient polite attendance.
Delivered the goods on time
No problems

28 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Eiddwen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Have used this garage many times and…

Have used this garage many times and always get a friendly and professional service

28 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Fiona​,

We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Tyre check

Friendly, knowledgeable & professional.

23 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Dear Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the timely, efficient, and professional service you received from our team at our Stourbridge branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

it was one time for my timeslot and…

it was one time for my timeslot and went smoothly

19 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mr Griffiths,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very happy with the service and staff…

Very happy with the service and staff answered all of my questions

19 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mr Johnson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Pleasant and helpful staff

Competitive prices, pleasant and helpful staff.

5 octobre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Customer service is really good

Customer service is really good, always attentive and very helpful all the way through . good exp . All round.

30 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mr Elson​,

We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

How thoroughly the mechanics dealt with…

How thoroughly the mechanics dealt with my problem whilst I was able to wait in their waiting room. What I thought was a faulty tyre valve turned out to be a problem with the rim of the wheel. So glad they fixed it for me.

24 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mr Thompson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

customer service

Excellent customer service at all times

25 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Dear Nigel Bennett,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 5 sur 5 étoiles

Excellent service.

Always helpful, easy to book a slot for a MOT and Service at a competitive price.
I wouldn't go elsewhere.
Staff are always lovely.

15 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mrs Roberts​,

We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Knowledgable and excellent service from…

Knowledgable and excellent service from everyone

23 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Mr Judson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service from the team

Great service from the team, able to accommodate a relatively short notice booking for fitting 4 new tyres, and the tyres were fitted quickly for the best price locally. Will definitely be returning in future.

19 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Polite and helpful

Polite and helpful

16 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Gillian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Hassell free Experience

Hassell free Experience. Thank You.

14 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good pricing and good experience.

Good pricing for the tyres that I wanted. Easy to book a fitting appointment on line to suit me. Got to Protyre and the car went straight in for fitting and the job was completed in the timeframe that they had told me. Staff were polite and helpful.

14 septembre 2026
Logo de Protyre Autocare - Stourbridge

Réponse de Protyre Autocare - Stourbridge

Hello Geoffrey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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