Dave Smith the manager, helpful, Informative and approachable. Bought two GT Radial ActiveClimate 275/45 x 20. (2 x last month as well) Good tyre for my SUV, hopefully they will last as good as the A... Voir plus
L'entreprise a répondu
109 - 110 Westcott Place, Swindon, SN1 5HR Swindon, Wiltshire, GB
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Dave Smith the manager, helpful, Informative and approachable. Bought two GT Radial ActiveClimate 275/45 x 20. (2 x last month as well) Good tyre for my SUV, hopefully they will last as good as the A... Voir plus
L'entreprise a répondu
Thanks so much guys for going above and beyond today for my 207cc. Great spot on the defected passenger Tyre I had totally missed and for getting the 2 front tyres sorted so quickly and also swapping... Voir plus
L'entreprise a répondu
I'm giving you 4 stars as your team were great, however your internet system is rubbish. It shows tyres are available when they're not and even when you get your team to check and order them you stil... Voir plus
Excellent service from the engineer, he sorted the issue with care and speed. There had been an issue which has been speedily resolved to both parties satisfaction. Well done to protyre custom... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise
109 - 110 Westcott Place, Swindon, SN1 5HR, Swindon, Wiltshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Easy to arrange convenient appointment slot.
Work carried out in a timely manner.
Friendly staff.

Réponse de Protyre Autocare - Swindon Westcott Place
Always friendly and efficient. I wouldn’t think of going elsewhere
Very good service good tires and fixed my tracking very clear with the price and offered a hot drink while I was waiting
Really good value at the Swindon branch. Lewis was great and made me aware of all the options available to me. In and out within 30 minutes.

Réponse de Protyre Autocare - Swindon Westcott Place
No hidden gender. Straightforward talking. Change my tyres and highlighted problems. I have used them before and have had no problems.

Réponse de Protyre Autocare - Swindon Westcott Place
Online booking made, lowest price due to voucher code for the premium brand tyre I wanted and also reduced cost for wheel alignment. Same day, took half an hour and had a free coffee. The team were very professional and I received a free vehicle check. I shall be back for my next set.

Réponse de Protyre Autocare - Swindon Westcott Place
It was very easy dealing with the, good advice given with all questions answered clearly, well done the Team.

Réponse de Protyre Autocare - Swindon Westcott Place
I called Bathwick Tyres Westcott Place after seeing a tyre online. Ben quoted me £159 for 2 Sumitomo BC100 tyres, the same as the web price. I arrived as agreed on Friday 5th September, had the tyres fitted – and was then charged £259.90.
I questioned it before paying, but was told this was the “fully fitted” price. Back home, I checked again and could not understand the extra £100. When I called back, Ben said the website price is “different” to what they charge in-store. He insisted the higher price was correct and claimed nothing could be done as I had already driven on the tyres. He then tried to offer me a “good deal” on brake pads instead.
I feel utterly disappointed and let down by Ben and Bathwick Tyres. It is totally unacceptable to be quoted one price and then charged another. Poor customer service, misleading pricing, and no attempt to resolve the issue.
I will not return – and I strongly urge others to shop around and go elsewhere.

Réponse de Protyre Autocare - Swindon Westcott Place
Rapid service. I was contacted as soon as my car was ready
Very polite and courteous
Brilliant. Can do attitude and very professional. Thanks for the no-nonsense approach.
Excellent service! The team did a fantastic job aligning my wheels. Especially Benn was nice, explaining and very approachable person.

Réponse de Protyre Autocare - Swindon Westcott Place
Great service got straight on to checking and replacing two front tyres and I didn't even book an appointment so well done lads.
I needed help with a tyre losing pressure, I was seen as soon as I arrived, both members of staff were thorough, they explained the cause of the problem and answered all of my questions.
I have always had positive experiences at this business, I would highly recommend.
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