Protyre Autocare - Tiers Cross Avis 

455
TrustScore 4.5 sur 5

4,7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing. Hardly a fair division of labour and definitely to the detriment of customers. Work... Voir plus

Noté 4 sur 5 étoiles

The tyre fitting was easy and done without fuss. Pity they weren't ready for me at the time I booked for, but they were honest and didn't keep me waiting about, I just went off and did some other stuf... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, Royaume-Uni

  • 01437 890100

4,7

Excellent

TrustScore 4.5 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(455)

35 460 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service and good prices

Great customer service and good prices. The staff are friendly and helpful and we've used them many times for new tyres, wheel balancing and air con regas. Would definitely recommend.

20 juillet 2026
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Hello Mrs Sheppard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Above and beyond

Above and beyond. Super friendly and quality service. So happy.

9 juillet 2026
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Hello Sam,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Very helpful

Very helpful

8 juillet 2026
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Hello Mr Dixson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Having left a one star review on May…

Having left a one star review on May 26th and being promised that someone would get in touch with me , I am still waiting .
This just about sums the company up!

Thanks Protyre

8 mai 2026
Avis spontané
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Dear Anne Picton,

Thank you for taking the time to provide this update. 

Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 27/05/26 following your last review. 

We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns. 

Kindest Regards,
Georgia
Customer Care - Protyre

Noté 4 sur 5 étoiles

Questionable management practices

I got new tyres but sadly I witnessed 1 worker attend 3 jobs in quick succession whilst 2 other guys did nothing.
Hardly a fair division of labour and definitely to the detriment of customers.
Working as a team would have improved the situation.

22 mai 2026
Noté 3 sur 5 étoiles

Friendly staff.

Friendly staff.
Tyres were good value using the voucher sent.
The mechanical work took a long time and there seemed to be a lack of knowledge about my car's brake system.
And, was more expensive than I would of thought.

19 mai 2026
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Dear Julian Slade,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

5 Stars

5 Stars. Available on the bank holiday at 8:30am and got my tyres replaced in no time at all. Easy to book online as well. ⭐️⭐️⭐️⭐️⭐️

4 mai 2026
Noté 5 sur 5 étoiles

Protyre the staff are fantastic very…

Protyre the staff are fantastic very helpful get the work done properly on my car cant fault them mark and Rory and the staff are brilliant they even let tou know if any other problems and they sort that out thank you protyre for everything you done for me and my car would not go anywhere else good service and fantastic staff that make you laugh

6 mai 2026
Noté 5 sur 5 étoiles

Great Experience

Rory and his team are stars ⭐ ⭐ ⭐ - helpful, responsive, carry out work to a very high standard and customer service is exemplary. Would recommend big-time!

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute disgrace avoid at all costs

Rating: 0/5

Took my car in for a simple nail in the tyre. First red flag: the fitter used screen wash to try and find the puncture. Yes, screen wash. He then got a public bollocking from a senior staff member right in front of me – professional.

After he “finished,” I had to ask him to put the wheel nut caps back on, which he’d completely forgotten. Basic stuff.

Then the kicker – they charged me £35 to plug a tyre. I’ve never paid more than £18 anywhere in Pembrokeshire. Absolute robbery.

Won’t be using them again. Bandits.

15 avril 2026
Avis spontané
Logo de Protyre Autocare - Tiers Cross

Réponse de Protyre Autocare - Tiers Cross

Dear Matt Hayes,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Very accommodating

Very accommodating , we had a puncture the day before and we're travelling back to Bournemouth, they managed to source tyres and fit them quickly. Very friendly and helpful and at a great price.
Thank you so much

15 avril 2026

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