Protyre Autocare - Wednesfield Avis 

1 057
TrustScore 4.5 sur 5

4,5

March End Road, Wednesfield, WV11 3QZ Wednesfield, West Midlands, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really appreciated the thorough tyre check. Thought I had a slow puncture and needed to drive long distance. Wasn’t the case but sound advice given regarding tyre changes. I highly recommend this gar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using this company for a few years and have always received excellent customer service. I believe them to be entirely trust worthy and honest.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pleasant and welcoming reception. Appointment made for a new tyre to be fitted. I was given the relevant information about what was available and what was relevant to the mileage I do. Efficient qui... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I find the staff always helpful honest and polite no hard sell, my recent MOT had warning for tyres no scare tactics just honest advice month later changed my tyre with a fair price no problem Will... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • March End Road, Wednesfield, WV11 3QZ, Wednesfield, West Midlands, Royaume-Uni

  • 01902 863614

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,5

Tous les avis

(1 057)

33 287 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I would strongly advise avoiding this…

I would strongly advise avoiding this garage.

I took my car in for an MOT and was immediately quoted completely unreasonable prices. They tried to charge me £260 for a single tyre, which raised my suspicions straight away. On top of that, they claimed the windscreen washer system was “blocked” and wanted £100 to fix it, despite it simply not having enough water pressure — something that clearly didn’t justify that cost.

They also said both front headlights needed realignment at £50 per light. My car has a built-in adjustment control for the headlights, which shows they either didn’t understand the vehicle or were trying to upsell unnecessary work.

As a result, they failed the MOT. I then took the car to my local trusted garage, waited a few days, and the only issue was the tyre — replaced for £150, with no mention of any of the other so-called problems.

To make matters worse, the car was returned dirty, as if someone had been eating inside.

Overall, a very poor experience. This garage seems more focused on overcharging than providing honest service. I recommend looking elsewhere and getting a second opinion before agreeing to any work.

23 mars 2026
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Mario Ruiz ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wednesfield branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Had 4 new tyres fitted - very happy customer

Booked online to have 4 new tyres fitted to my car (to replace 4 mismatched tyres that came with it when I bought it). What an excellent experience all round! From the phone call with the very friendly and helpful Montel to confirm my appointment through to the tyre fitting itself (so sorry, didn't get the tyre fitter's name but he was brilliant). The atmosphere was professional but relaxed and friendly as well and the tyre fitting was done in good time. I was super pleased with the service and highly recommend ProTyre Wednesfield.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A good experience

It was good being able to choose to book online .From when i dropped my car off to being picked up the customer service and communication was really good .I would choose your company again and would recommend as i found your charges were good . Thanyou.

13 mars 2026
Noté 1 sur 5 étoiles

Theft and MOT’s

I had booked an MOT and they didn’t recognise the booking and then I felt the garage robbed me.
They put on parts and changed me that I hadn’t been quoted for then refused to explain it.
They were overly ridiculous on the advisories which I’m sure will cost me in the future.
I’ll never use them again.
2 months on and still no word from the ‘promised’ area management.
No surprise to get more untruths from this company, dishonest staff can often be lead by dishonest management.

9 mars 2026
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

£700 for a bulb failure/

Have used Chemix Wednesfield(proTyre) over many years, this time an MOT and service ended up costing £1000 due to a position light failure, despite passing mot in two previous occasions! Sadly needless to say won't be useing them agai.

23 février 2026
Logo de Protyre Autocare - Wednesfield

Réponse de Protyre Autocare - Wednesfield

Dear Nick,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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