Protyre Autocare - Weymouth Avis 

914
TrustScore 4.5 sur 5

4,6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful and although they could help with a replacement rim, they were very good when I returned for the tyre. Respectful too!

L'entreprise a répondu

Noté 5 sur 5 étoiles

We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added press... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Royaume-Uni

  • 01305 788556

4,6

Excellent

TrustScore 4.5 sur 5

914 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(914)

33 747 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff, tyres fitted speedily at the arranged time

8 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Garth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Really helpful and although they could…

Really helpful and although they could help with a replacement rim, they were very good when I returned for the tyre. Respectful too!

8 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Brilliant place for car needs

Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.

7 juillet 2026
Avis spontané
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Dear Clare Hall,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Weymouth branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Noté 3 sur 5 étoiles

Waiting Time

I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of work was high, the tyres were good value for the price and the staff were friendly, I had a 40 minute wait after my allotted booking time before they started replacing my tyres with an excuse that they had just had some tyres delivered. Not very impressed and hope that the Dorchester branch is open in the near future.

6 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Dear Ian, 

Thank you for taking the time to share your experience at our Weymouth centre. 

We're pleased that you found the team in centre friendly and the work to be of a high standard. However, we are sorry to hear about the delay you experienced. Your concerns have been raised with management, who will look into this matter further. 

We apologise for any inconvenience caused.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Went above and beyond to deal with a missing locking wheel nut.

29 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

The staff are super friendly

The staff are super friendly, knowledgeable and really efficient.

You couldn't ask for better service

3 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Simon​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good service

Good service, prompt and good value

3 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Mr Baker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Friendly

Friendly, courteous, and professional.

3 juillet 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Carl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great staff and always give genuine…

Great staff and always give genuine advice, not looking to up-sell at all.
Recommended

29 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Booked and paid for a couple of tyres…

Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again

24 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service

Great service, friendly staff and good price.

24 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Nicky,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Helpful staff and fast service

Helpful staff and fast service

17 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Hello Mrs Lyell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

Spent hours waiting

Spent hours waiting despite having an appointment booked online.
Locking wheel nut tool was then broken and I was sent away with two wheel nuts missing in order to buy replacement tool.

8 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Dear Alan,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 1 sur 5 étoiles

MOT not completed

I had an MOT booked for 28/05/2026 at 10:00am. At around 9:00am on the day, I received a phone call informing me that the technician due to carry out the MOT was unwell, so the appointment would need to be rescheduled. The staff member was very polite and even offered to contact another garage on my behalf if they were unable to fit me in soon.

I then attended the rearranged appointment on 03/06/2026, only to be told at the desk that the technician was still off sick and that I should have been contacted beforehand. Unfortunately, I never received any phone call or notification.

I had booked my MOT well in advance because my current MOT was due to expire soon. Due to the lack of communication regarding the cancelled appointment, I was not given the opportunity to arrange an alternative booking elsewhere, and I am now left without a valid MOT.

3 juin 2026
Avis spontané
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Dear Maya,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 3 sur 5 étoiles

When arrived I was told it will take…

When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say

1 juin 2026
Logo de Protyre Autocare - Weymouth

Réponse de Protyre Autocare - Weymouth

Dear Graham Kinson,

Thank you for leaving us a review.

We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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