Protyre Autocare - Wilmslow Avis 

1 277
TrustScore 4.5 sur 5

4,7

23 & 52 Knutsford Road, Wilmslow, SK9 6JB Wilmslow, Cheshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Polite and helpful staff, dropped the car off told it should be ready within the hour and would give me a call to confirm, 50mins later got call to collect the car, told MOT was fine with no issues... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Probably the most honest mechanic I’ve found, used them few times now, tyres, MOT and others, never tried to put on extra things, good prices, nice people, definitely recommend them, thanks guys 👍🏽

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at Protyre Wilmslow were great. Made an online booking but due to circumstances needed to have an earlirer slot than booked, rang up and it was no problem to change, Steering adjustment carri... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Called in to enquire about a new tyre. Staff were friendly & very helpful. Booked for the tyre to be fitted & paid online as advised by member of staff. Arranged a convenient day & time, unfortunately... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 23 & 52 Knutsford Road, Wilmslow, SK9 6JB, Wilmslow, Cheshire, Royaume-Uni

  • 01625 522349

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(1 277)

33 675 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don’t use this company

Don’t use this company. I took my car in for a puncture and to check a front tyre. After inspection the mechanic told the man on reception the puncture could be repaired and the front tyre was an advisory. He waited for 10 minutes and then told me I needed 2 new tyres. I took it elsewhere and the puncture was fixed and told that the front tyre was in limits for an MOT. Avoid like the plague.

6 novembre 2025
Avis spontané
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Mr Pugh,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service 👍🏼

I phoned them the afternoon before and the wilmslow branch booked me in for the following morning. I was offered a range of different tyres and given a fab saving of £40 per tyre!
Efficient, skilled service and friendly manner from the mechanics too.

30 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear customer,

We're happy to hear about your positive experience at the Wilmslow branch!

It's great that you were offered a range of tyres and received such a fantastic saving.

We appreciate your kind words regarding the efficient service and friendly mechanics.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Noté 4 sur 5 étoiles

A good experience taking my car for an…

A good experience taking my car for an MOT recently. Easy to book, reception guy at the MOT place was friendly. MOT tester completed the job and paper work on time.
Would have been 5 stars if I hadn’t had to walk over the road to the tyre reception to pay the bill. No card machine in the MOT station

29 décembre 2025
Noté 1 sur 5 étoiles

Con Artists

Con Artists - Make things up that are wrong with your car that are not and then finer even fit the car wheels back on properly.

I was told my breaks were desperately needing changing. When it had just passed it MOT, told them to leave it and when back to my normal garage. Nothing wrong with the breaks.

28 novembre 2025
Avis spontané
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Chris,

Thank you for taking the time to share your feedback in regards to your recent visit to our Wilmslow branch. We are sorry to hear that it has not been a positive experience for you on this occasion.

We would like the chance to investigate into this matter further, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 3 sur 5 étoiles

Arrived on time for morning MoT

Arrived on time for morning MoT, having said I would wait. Staff pleasant but not told that they were running late so had to sit in a cold office for one and a half hours. Arrived home to find incorrect mileage had been recorded so had to return. Entering correct mileage should surely be a priority.

9 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Sarah Wilkinson,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

This isn't against the lads at the tyre…

This isn't against the lads at the tyre place. This is with protyre.
I had bought 4 tyres online to be installed at 11am in the week.
I turned up, no tyres. They didn't even seem to know they were coming. So I had no warning and apology that nothing had arrived.
The lads bent over backwards to sort out the lack of process from protyre.
I came back the next day after having lost a day's pay previously and 1/2 a day the following day.
All good, fitted and the lads did a great job.
Protyre you are terrible. No comms to me or the tyre place.
So now I'm massively out of pocket after spending a lot of money with protyre.

4 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Dear Keith Edge,

Thank you for bringing this to our attention. We're sorry to hear that the tyres had not been delivered in time for your appointment. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Hello Mr Aldridge,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent,, would use them again

Very helpful staff, competitive prices and professional service

1 décembre 2025
Logo de Protyre Autocare - Wilmslow

Réponse de Protyre Autocare - Wilmslow

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wilmslow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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