Protyre Autocare - Wimborne Avis 

597
TrustScore 4.5 sur 5

4,6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Travelling from West Cornwall to catch a ferry to Spain, our tyre pressure warning light comes on. Unable to rectify it we were lucky enough to find Protyre, Wimborne. Welcoming and reassuring, pr... Voir plus

Noté 5 sur 5 étoiles

Great to be able to book a slot, lady who arranged it very pleasant. Very straightforward and didn't try to sell me anything else on the day. Reasonably priced, efficient and all sorted.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good service best price found for air conditioning regas. Friendly staff and efficient will definitely use again

Noté 5 sur 5 étoiles

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, Royaume-Uni

  • 01202 890066

4,6

Excellent

TrustScore 4.5 sur 5

597 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(597)

33 675 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, carried out an emergency puncture repair quickly and efficiently. Very polite and nice people to deal with. Thank you.

14 juillet 2025
Noté 1 sur 5 étoiles

Long wait. . . Still no air con . . £60

I booked my car in at 1 o'clock to have the air-conditioning regas. After waiting for an hour and a half I had my car returned and told air con didn't work because of a faulty compressor. I totally understand this is not the fault of the mechanics, but was asked to pay the full amount. I was, however offered for the gas to be taken out so I wouldn't have to pay, but would take an extra half hour. I didn't want to wait even longer and didn't have time to .Also a technician had put something hot on top of a plastic cover above the radiator and melted it so much it doesn't fit anymore so had to cable tie it on as it doesn't fit properly. That's what I got for £60.
I have used this garage before over the last couple of years without problem. This time though all of the employees had been changed and it wasnt as good.

7 juillet 2025
Logo de Protyre Autocare - Wimborne

Réponse de Protyre Autocare - Wimborne

Dear Nathan Shearer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Excellent advice ordering tyres in that…

Excellent advice ordering tyres in that I required and competitive price too

16 juin 2025
Logo de Protyre Autocare - Wimborne

Réponse de Protyre Autocare - Wimborne

Hello Customer,

We're happy to hear that you received excellent advice from the team at our Wimborne branch and a competitive price when ordering your required tyres.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

A puncture on the evening before your holiday ... Protyre to the rescue!!

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quick fix or potentially losing the holiday. Jack on reception and Carl, who did the repair, were superb and I was on my way again within 20 minutes. No issues with the repair and we had a superb holiday. Thanks to Jack for his polite welcome and to Carl for a great job done. 5 stars for sure!!

31 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt to my call

Prompt to my call. Changed tyre with spare to allow me to follow him too depo where they changed and re positioned tyres. All this was completed within 30mins. in a pleasant and friendly atmosphere along with a warm drink. I came away very impressed and would recommend them to anybody.

23 mai 2025
Noté 5 sur 5 étoiles

Respectful and polite.

Staff are respectful and polite. Aircon regass was done in a reasonable time and a good price. Also received a report on the condition of tyres and brakes which reinforced my own observations.

21 mai 2025
Noté 1 sur 5 étoiles

I gave 1 star as I couldn't give zero…

I gave 1 star as I couldn't give zero stars.

Booked an appointment online to have tyre fitted, arrived at depot to be told the tyre didn't get delivered to them and I'll have to come back another day.

Basically got told it was booked online so not their problem.

28 avril 2025
Logo de Protyre Autocare - Wimborne

Réponse de Protyre Autocare - Wimborne

Dear Mr Steel,

Thank you for taking the time to raise your concerns. We are sorry to hear that the tyre you ordered online did not arrive in time for your appointment.

We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 5 sur 5 étoiles

Got caught out with unrepairable tyre…

Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we needed which is very unusual for our car. Had us back on road in no time. Men were great so was hot chocolate machine. (Complementary)

18 avril 2025
Avis spontané

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