The original response to my call for help was courteous, prompt and helpful. Unfortunately the repair that was carried out collapsed within 24 hours, but the team responded exceptionally quickly to my... Voir plus
Établissement
Changer d'établissementHallwood Rd, Lillyhall, CA14 4JR Workington, Workington, GB
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Lisez les avis des autres
Went to Gates tyres at Lillyhall. Super fast and friendly service for my MOT. Booked online super easy. Checked the car in in a few minutes max and headed out instead of waiting. Got a call about an h... Voir plus
L'entreprise a répondu
I had no appointment, but had a puncture that would make my journey home difficult. Staff we very helpful and found a slot for someone to fix my tyre. There were some additional problems identified t... Voir plus
L'entreprise a répondu
Very helpful and great with sorting out my tyres when I’ve had issues, I always get good advice as well on things to look out for or when things need checked, thanks guys!
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- aussi dans
- Atelier de prestations de freinage
- Centre de contrôle technique
- Magasin de batteries pour voitures
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Workington Lillyhall
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Hallwood Rd, Lillyhall, CA14 4JR, Workington, Workington, Royaume-Uni
- 01900 605100
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Slick service
A smooth slick operation from ordering online to driving out with new tyres. Shame that I had to order online to get the best price.
7 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Quick and efficient
2 octobre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service at a great price.
2 octobre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Despite having a 10am appointment and…
Despite having a 10am appointment and delivering my car early it took over 2 hours to change 2 tyres.
2 octobre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Dear Ian Kelly,
Thank you for your feedback . We are sorry to hear that your recent visit to our Workington Lillyhall branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I made an appointment to check the…
I made an appointment to check the tracking and brake wear. The customer service lady and mechanic took a lot of time to explain the problem , the cost , and the implications if the work was not carried out. I have now booked to have the remedial work done at my convenience.
28 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Vincent,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Hit a pothole near to the car park at Ennerdale Water and called Gates Tyres. They were amazing from start to finish and were out to us and had the tyre changed within an hour or so. Great service, especially from the young guy who sorted the tyre.
23 septembre 2026
Avis spontané
Réponse de Protyre Autocare - Workington Lillyhall
Hello Geoff,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Went for MOT
Went for MOT, quick and efficient, good price for all repairs and fast and can feel the better difference
23 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Mr Doran,
We would like to thank you for sharing your feedback regarding the service you received at our Workington Lillyhall branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very good quick service from Lucy and…
Very good quick service from Lucy and her staff
18 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Dear Mr Pearson,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Work was done quick and well
Work was done quick and well, only thing letting it down was the receptionist being miserable and struggling to communicate effectively.
22 juillet 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Mr Tucker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service. Really friendly and a really reasonable price.
Couldn’t recommend more
Cheers
14 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It was easy to book an appointment…
It was easy to book an appointment online. The MOT was done on time and the people on reception were friendly and helpful.
Many thanks to all.
9 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Heather,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick, reliable, dependable
Quick, efficient service. Always reliable, somewhere you can really depend on
7 septembre 2026
Réponse de Protyre Autocare - Workington Lillyhall
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello Mr Hedley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Workington Lillyhall
Hello Mr Sheppard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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