Lovely company to shop with. They stock my favourite go to brands at great prices. Customer service is great, they are not always the fastest at delivering, but I like the fact every time I order I’m... Voir plus
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I’ve used Pure Beauty for years to purchase my Dermalogica products. Always great service, I love the free samples, the monthly offers and you earn points which you can use against future orders
I ordered some Dermalogica products from Pure Beauty. They arrived quickly and were well packaged with mainly recyclable packaging. I know the products well but was pleased to receive a gift of exfoli... Voir plus
Very well packaged and arrived in perfect condition. I have used this product for years so I know the quality is excellent Very impressive freebies too thank you.
À propos de l'entreprise
- Institut de beauté
- Fournisseur de produits de beauté
- Magasin de produits capillaires
- Boutique de santé et beauté
- Clinique dermatologique
Écrit par l'entreprise
We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.
Coordonnées de contact
Porchways House, 83 Upper St Johns Street, WS14 9DT, Lichfield, Royaume-Uni
- 0121 314 7039
- shop@pure-beauty.co.uk
- www.pure-beauty.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely company to shop with
Lovely company to shop with. They stock my favourite go to brands at great prices. Customer service is great, they are not always the fastest at delivering, but I like the fact every time I order I’m supporting a small business run by real people. I love their inner circle scheme. Absolutely love them and highly recommend.
I’ve used Pure Beauty for years to…
I’ve used Pure Beauty for years to purchase my Dermalogica products. Always great service, I love the free samples, the monthly offers and you earn points which you can use against future orders
Arrives in perfect condition with exciting freebies
Very well packaged and arrived in perfect condition. I have used this product for years so I know the quality is excellent Very impressive freebies too thank you.
All the product is high quality and…
All the product is high quality and rich ingredients , genuine product,can be trusted to use regular and longer terms.
Prompt response and confirmation of my…
Prompt response and confirmation of my Dermalogica order. Shipment delivered by my postman within 4 days even though I ordered on a weekend.
Pure Beauty Quick Response
I ordered some Dermalogica products from Pure Beauty. They arrived quickly and were well packaged with mainly recyclable packaging. I know the products well but was pleased to receive a gift of exfoliation products and mitt, something I had been thinking about trying.
Very happy with all my orders with Pure…
Very happy with all my orders with Pure Beauty, from the range of products, price and speed of delivery. I recently bought products new to Dermologica’s range and was very impressed with the competitive prices and additional free gifts.
Pure beauty
Ordered from pure beauty ,the price was very competitive ,cheaper than most ,cistomer service was great ,left a message was back to me very quickly and delivery was good
Thank you ,will purchase again
Do not trust this seller
The product I purchased from Pure Beauty caused my face, chest and neck to break out in hives. It caused extreme irritation, itchiness and redness.
Further, when I attempted multiple times to contact them via email and phone, there was no reply.
Do not trust this service. I regret doing business with them.

Réponse : Pure Beauty
Well priced and efficient delivery
First time ordering from Pure Beauty. Bought Elemis shampoo and conditioner. They were competitively priced with a discount offer. Efficient delivery and well packaged. I’d definitely use Pure Beauty again.
Competitively priced Dermalogica products
I’ve been ordering Dermalogica products from Pure Beauty for a number of years now and always find them to be competitively priced and items delivered promptly.
I recently placed an order with Pure…
I recently placed an order with Pure Beauty and unfortunately one of the items was missing when it arrived. When I contacted customer service, the only “solution” offered was a photo of the item supposedly being packed — which doesn’t really help when the issue is that it never made it to me.
It’s quite clear the item was lost in transit, especially considering the packaging used wasn’t suitable for the weight of the order. On top of that, the overall handling of the situation was incredibly unhelpful. I’m not sure what more I could have provided to prove that the item didn’t arrive.
The lack of accountability and support from customer service has been really disappointing — genuinely a 0/10 experience in that regard.
To be fair, the products that did arrive were good, and the prices are reasonable. However, good products aren’t enough to make up for poor service. I won’t be shopping here again and definitely wouldn’t recommend them. I’ll be taking my money elsewhere in future.

Réponse : Pure Beauty
Order arrived on time
Order arrived on time. Free sample was missing. Despite emailing to tell them I’ve heard nothing back which is disappointing
Always competitive prices
Always competitive prices, always in stock. Great delivery times. Have used Pure-beauty for many years now..
Another reliable purchase and delivery
Another reliable purchase and delivery. Easy ordering service.a great experience, a great service and a great company.
Thank you.
This is a brilliant company
This is a brilliant company, they have a great selection of brands and the prices are very good. Shipping is excellent and very quick and you are kept updated about dispatch and delivery & also items are very well packaged. Thank you for your service
Great products at great prices
Great products at great prices, free samples and lovely free gifts
Pleasantly surprised
Pleasantly surprised! 25% off RRP and fast delivery. Was a little sceptical because the price was significantly lower than other sites however absolutely
no complaints/concerns whatsoever. I don't do reviews as a rule so I hope this helps someone. I'll certainly be a return customer. Thanks
I'm a very happy customer
I've just started using Pure Beauty and i think its a great company , fantastic discounts, very affordable, great packing and I've juat orderd my second item ,I'm reallly happy with my first order i use Medik8 and there products are wonderful and they are not cheap but with the discount it really helped and there products makes your skin feel smooth.ill continue using pure beauty , very happy with everything 😁❤
Pure Beauty Experience
I have been a customer of Pure Beauty for many years. I find them consistently good for prices, customer service and quick delivery. Packaging is minimal which I appreciate and the little samples you can have with each order are great for trying products before buying the full sized item. I do their reward scheme too and this gives you a little extra discount after a few purchases. Would definitely recommend.
L’expérience Trustpilot
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