PureGym UK - Ballymena Avis 92

TrustScore 4.5 sur 5

4,3

Unit 5 Braidwater Retail Park, BT42 3AG Ballymena, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate show... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Pros: Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls. Changing rooms... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Salle de gym
  2. Centre de fitness

À propos de PureGym UK - Ballymena

Écrit par l'entreprise

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Coordonnées de contact

  • Unit 5 Braidwater Retail Park, BT42 3AG, Ballymena, Royaume-Uni

4,3

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Visited Ballymena Gym Northern Ireland

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happen. But two days? Not good enough.

30 novembre 2025
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Samuel, thanks for taking the time to leave this review. We apologise for any inconvenience caused by this. These issues had been brought to the gym teams attention and the maintenance team were called out and made a short-term fix while new parts were being sourced. Unfortunately, we are unstaffed on a Sunday which is why the issue persisted over the weekend and we can appreciate this can be frustrating. The club is now with hot water again moving forward and the team are keeping a close eye on the situation so this issue does not persist. Thank you for your patience whilst we resolved this, and we hope to see you back in the gym soon. Thanks, PureGym

Noté 5 sur 5 étoiles

Really good gym

Really good gym, very helpful staff

10 octobre 2025
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Lindsay - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Noté 5 sur 5 étoiles

Emma made it possible for me to achieve…

Emma made it possible for me to achieve my goals

1 octobre 2025
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi John - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear of this experience and see your positive comments for a member of the team! Thanks, PureGym

Noté 5 sur 5 étoiles

Easy

Easy, clear, fast set up

29 août 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Michelle - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Noté 5 sur 5 étoiles

Great discount and rejoining free is a…

Great discount and rejoining free is a great way of getting people back .
Thanks!

2 août 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Luciano - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience re-joining us was easy and straightforward and you managed to use a promotional offer. Enjoy your workout sessions! Thanks, PureGym

Noté 5 sur 5 étoiles

Simplicity to join

It was simple to navigate the on line application and setting up the direct debit. Only took a few minutes and I chose to delay the start of my membership.

20 juillet 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Aaron - Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. 😊 We’re here to make your fitness journey as smooth and enjoyable as possible. Thanks, PureGym

Noté 5 sur 5 étoiles

Easy sign up just 2 minutes is all it…

Easy sign up just 2 minutes is all it took

11 juillet 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 5 sur 5 étoiles
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Maureen - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Noté 5 sur 5 étoiles

Good prices and app is really useful…

Good prices and app is really useful with lots of information.

24 avril 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Lorna - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

Fantastic news to hear that you’re happy with our app. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.

Noté 4 sur 5 étoiles

Good equipment

Good equipment, clean and tidy. Can be busy at times

8 avril 2025
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Sarah. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 5 sur 5 étoiles

Joining through the app was pretty easy…

Joining through the app was pretty easy and stress free.i can’t wait to experience the community.

1 avril 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Temitope. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 2 sur 5 étoiles

It’s a great gym but users’ manners…

It’s a great gym but users’ manners (especially young users not putting away equipment after use etc) and cleanliness of the site (bathroom and bars and dumbbells especially) awfully managed.

21 mars 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Ryutaro. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It is in the gym rules that members should return their own weights or risk suspension, as well as wipe down all equipment after use.
At peak times especially it can be hard to police this.

However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym

Noté 5 sur 5 étoiles

Great expirience

Great expirience

2 février 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Enjoy your next workout! Thanks, PureGym

Noté 5 sur 5 étoiles

Nice & helpful staff members!

My first induction had a nice member from PureGym to show me around! Very helpful and friendly, and it felt reassuring.

2 janvier 2025
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Gabriel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Noté 4 sur 5 étoiles

The equipment is standard but I will…

The equipment is standard but I will like the management to look into the air quality at the gym in balleymena

14 décembre 2024
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Oluwatosin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout. We've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.

Noté 3 sur 5 étoiles

Gym should be more clean and tidy

Gym should be more clean and tidy. More fitness machine.

28 décembre 2024
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Martin- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Noté 1 sur 5 étoiles

Leaving pure gym..

Leaving pure gym... when we arrive,noone to take classes,people taking part who don't pay as their friends let them in....
Manager is hated by staff so staff are leaving..
The place is in meltdown..

14 décembre 2024
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Sharon - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with your local gym staff to provide more information (such as dates and times or names etc.) so this can be investigated. Thanks, PureGym.

Noté 5 sur 5 étoiles

Pure Gym is a good Gym.

Out of all the gyms I have been in, Pure Gym is the best.

4 novembre 2024
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Paul. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Noté 5 sur 5 étoiles

Look forward to start my training …

Look forward to start my training journey , good customer service

1 novembre 2024
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Georgi – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Noté 5 sur 5 étoiles

Well lay out gym 🏋️‍♂️ very clear very good…

Well lay out gym 🏋️‍♂️ very clear very good equipment

20 octobre 2024
Avis spontané
Logo de PureGym UK - Ballymena

Réponse : PureGym UK - Ballymena

Hi Leo - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus