Joined when the new gym open .staff didn't even say good morning no eye contact or anything, plus a staff member was cleaning the machine next to me and I was starting at him trying to get an hello or... Voir plus
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Établissement
Changer d'établissementUnit 11A Park Street, GU15 3PE London, GB
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The actual gym is very good and equipment is clean but the showers aren’t great they smell unclean and not very nice . I’ve gone to put my stuff in a locker and found a mouldy cabbage that’s been lef... Voir plus
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I have multi gym access and love all the pure gyms in my area but I have to say Rebecca at Camberley has made such an amazing impact to the gym and has such a high energy possitve attitude which mak... Voir plus
L'entreprise a répondu
Well equipped, clean gyms, super easy and quick to get setup with a membership using the web/app. Friendly atmosphere too, avoid peak times if you don’t want to wait for specific equipment though.
L'entreprise a répondu
À propos de l'entreprise
À propos de PureGym UK - Camberley
Écrit par l'entreprise
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Coordonnées de contact
Unit 11A Park Street, GU15 3PE, London, Royaume-Uni
3,7
Moyen
97 avis
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A répondu à 91 % de ses avis négatifs
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Joined when the new gym open .staff…
Joined when the new gym open .staff didn't even say good morning no eye contact or anything, plus a staff member was cleaning the machine next to me and I was starting at him trying to get an hello or something out of him.
17 novembre 2025
Réponse de PureGym UK - Camberley
Hi Donna. Thanks for taking the time to leave this review, we're sorry to see it is 1 star. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Our staff work hard to provide great service, and we're sorry to hear this hasn't been your recent experience. Your feedback means a lot and please be assured this will be passed on to the team. In the meantime, it would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this be looked into further. Thank you for raising these concerns and we hope to see you back in the gym soon. Thanks, PureGym
Good gyms
I think they offer one of the best setups for fitness lovers. The only downside is that the changing rooms and toilets can be quite unpleasant and smelly at times.
13 décembre 2024
Réponse de PureGym UK - Camberley
Hi Murat- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout! We would like to assure you that we are reviewing feedback and will ensure these issues regarding the changing room facilities are addressed in club. We fully understand the importance of cleanliness and will be dealt with. We are happy to hear you enjoy using the gym overall! Thanks, PureGym
Disgusting premises…
Aside from the amazing opt-in opt-out contracts (hence the 2 stars), I find it hard to believe this is a wellness institution considering there were leaked pipes raining down on everyone from the air conditioning. It made the place smell of damp, and made my partner ill.. it’s clearly mouldy water. Gym equipment and a large area of carpet was affected and unusable because of it! I understand you’re closing this branch, but the neglect of it even a year beforehand is honestly shocking. Hygiene should be a promoted factor in the gym. Do better.
26 février 2025
Réponse de PureGym UK - Camberley
Hi Lucy - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and working alongside the contacted cleaning team and facilities management, to ensure concerns are addressed in club. Thanks, PureGym
Equipment broken and it takes a lot of…
Equipment broken and it takes a lot of time to get it repaired.
12 juillet 2025
Avis spontané
Réponse de PureGym UK - Camberley
Hi Eric, thank you for taking the time to leave this review, we're sorry to see it is 2 stars.
We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.
If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.
Thanks, PureGym
Réponse de PureGym UK - Camberley
Hi Deano. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure Gym Camberley.
Excellent facilities, plenty of room, lots of equipment to choose from! After 25 years at my last gym, the last 3 months here have been a breath of fresh air!
17 mars 2025
Avis spontané
Réponse de PureGym UK - Camberley
Hi Adrian! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Réponse de PureGym UK - Camberley
Hi Sanaa! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Easy Peasy!
8 mars 2025
Réponse de PureGym UK - Camberley
Hi John! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.
We look forward to welcoming you back soon! Thanks, PureGym
amazing company
amazing company ! cheapest on the market. ! will always have a membership there.
6 mars 2025
Avis spontané
Réponse de PureGym UK - Camberley
Hi Robert! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Hope you continue to enjoy your time with us! Thanks, PureGym
So easy to join!
5 février 2025
Réponse de PureGym UK - Camberley
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
I have multi gym access and love all…
I have multi gym access and love all the pure gyms in my area but I have to say Rebecca at Camberley has made such an amazing impact to the gym and has such a high energy possitve attitude which makes me want to keep going there. She is a super supportive and pattionate person and really knows what shes doing. Honestly anyone would be lucky to have her in there corner.
💪🏋♀️🏋♂️😃
2 février 2025
Avis spontané
Réponse de PureGym UK - Camberley
Hi Claire! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience with Rebecca!
Hope you continue to enjoy your time with us! Thanks, PureGym
Completed my first new ride class today…
Completed my first new ride class today with Bex, absolutely brilliant 🤩
Only downside is the bikes 😭 at well over 10 years old they need replacing
1 février 2025
Avis spontané
Réponse de PureGym UK - Camberley
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Great to hear you enjoyed your class with Bex!
With regards to equipment, staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
the GYM manager was helpful and…
the GYM manager was helpful and accommodated new joiners very well.
29 janvier 2025
Réponse de PureGym UK - Camberley
Hi Bilal – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Straightforward/user friendly
Straightforward. Was able to use my previous PUREGYM pin as well whilst being able to take advantage of a free joining fee of £10.
22 janvier 2025
Réponse de PureGym UK - Camberley
Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
I came to the gym around 8.30 pm and…
I came to the gym around 8.30 pm and was hoping to speak to a member of staff. Not one member around. Then when I came to leave an hour later I couldn't get out as it wouldn't except my code no members of staff on site to help eventually a very kind gym member helped me get out after a lot of hassle
5 janvier 2025
Confusing layout
The gym is pretty big with a variety of kit which is great, however it is arranged a little oddly so it is often difficult to find space to set up for a workout with all the kit in the right area. For instance, the main weights area is very small and there is no good setup for hip thrusts. It would be great to see this sort of area expanded, and the more ‘functional’ training areas consolidated as currently these are scattered across different rooms, e.g. boxes in one room and ski erg and medicines balls in another.
1 janvier 2025
Réponse de PureGym UK - Camberley
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to re-arrange the structure of site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
The place is well structured
The place is well structured. I love it
Am yet to go through orientation. For now is great 👍 I will try to introduce my friends. Fit for life.
10 janvier 2025
Réponse de PureGym UK - Camberley
Hi Amanormatha - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Réponse de PureGym UK - Camberley
Hi William! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym
Réponse de PureGym UK - Camberley
Hi Andrew! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym
Returning to the gym after an accident
I have just rejoined the gym after an absence of 12 months following an accident. The Pure Help team have been very kind and supportive and I am looking forward to returning to my fitness improvement plans. Thank you!
12 novembre 2024
Réponse de PureGym UK - Camberley
Hi Elizabeth - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.
We know just how anxious the thought of going back to the gym can be and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
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