PureGym UK - Falkirk Avis 70

TrustScore 4 sur 5

4,2

Central Retail Park, FK1 1LW Falkirk, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sometimes gym can be a bit busy, but this was a cardio visit and had no problem accessing equipment.

L'entreprise a répondu

Noté 2 sur 5 étoiles

New gym, new staff… although there are cleaners at set times.. staff walking past rubbish in changing rooms or walking with spray bottles and not actually making any attempt to clean or maintain a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Gyms good but too many people sitting on machines on their facebooks and sending messages etc instead of just doing their reps with a small rest in between! Also people taking big bags into gym area w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not like other gyms I has been trying to join. The procedure is straightforward with no hidden cost or difficulties in maneuvering through the whole process. It took me less than 5 min. I am happy a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Salle de gym
  2. Centre de fitness

À propos de PureGym UK - Falkirk

Écrit par l'entreprise

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Coordonnées de contact

  • Central Retail Park, FK1 1LW, Falkirk, Royaume-Uni

4,2

Bien

TrustScore 4 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sometimes gym can be a bit busy

Sometimes gym can be a bit busy, but this was a cardio visit and had no problem accessing equipment.

20 janvier 2026
Avis spontané
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Shaine- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would like to apologise for any inconvenience caused by this. We’re afraid it's true, our gyms can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym! Looking forward to seeing you back in the gym soon. Thanks, PureGym

Noté 3 sur 5 étoiles

Good, bad and the ugly!

This review reflects PureGym as a company, rather than a specific gym. Regarding Falkirk, the equipment is decent and the staff are friendly and helpful. No problems there. However membership prices are unfairly disproportionate, with new customers getting full year memberships for half the price at other facilities! Not a good way to treat loyal patron's👎I can't see why they can't offer the same deal to existing customers, providing they're willing to purchase another full year?

12 novembre 2025
Avis spontané
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Martin - Thank you for taking the time to leave this review. We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members. We appreciate your comments and will pass them along to our team for consideration. Thanks, PureGym.

Noté 5 sur 5 étoiles

Easy to set up.

10 novembre 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

HI Allana - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Noté 5 sur 5 étoiles

Love puregym

Love puregym, been great the last year

2 novembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Megan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Noté 5 sur 5 étoiles

The best and easy App to use

Not like other gyms I has been trying to join. The procedure is straightforward with no hidden cost or difficulties in maneuvering through the whole process. It took me less than 5 min.
I am happy and can't wait to start.

17 août 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Mike - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Noté 5 sur 5 étoiles

Fast and reliable

Fast and reliable

30 juillet 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process fast and reliable, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym

Noté 1 sur 5 étoiles

Take payments out your bank when they…

Take payments out your bank when they want

7 juin 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Claire - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. With a monthly membership, your payments are scheduled to be taken on a chosen date of each month, if there is any issue with this payment being taken, email notification will be sent to advise on this. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Noté 4 sur 5 étoiles

nearly everything you need

very spacious gym, loads of equipment, cool temp, open all hours, easy access

24 avril 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Jacquline. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 5 sur 5 étoiles

Great experience with alot of gym stuff

Great experience with alot of gym stuff

24 mai 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Moses - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Noté 2 sur 5 étoiles

Pure Gym Falkirk - let down by members and their phones

My joining Pure Gym in Falkirk was smooth and fast due to the assistance of Iain - who kindly talked me through the entire process. I was surprised by the quality and range of up to date machines considering the low monthly cost. Great upbeat atmosphere in gym also a surprise. Looking forward to my next session. Update: three months later I cancelled my membership due to lack of gym etiquette by majority of members who sit on machines between sets for several minutes playing on their mobiles. Layout wise and equipment wise this is a good gym but spoilt by too many selfish members (with too many phones) monopolising weight machines.

20 mai 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi there - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym and look forward to seeing you back! Thanks, PureGym

Noté 5 sur 5 étoiles

Falkirk Personal Trainer experience

I had a stroke 1 year ago and Lauren the personal trainer is helping me to build my strength. Today was my 1st appointment and it felt great to use muscles that haven’t been used since my stroke

10 février 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Fiona - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a revitalising experience in our gym!

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your recovery! Thanks, PureGym.

Noté 5 sur 5 étoiles

Very good I like it

Very good I like it

12 février 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi William - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Noté 5 sur 5 étoiles
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Abdul - Thank you for taking the time to leave this review! Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Noté 4 sur 5 étoiles

busy but still a good gym

13 janvier 2025
Avis spontané
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Erwin - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Noté 5 sur 5 étoiles

Equipment is clean and up to a high…

Equipment is clean and up to a high standard. Other facilities are also the same. Staff on hand are friendly and helpful too.

28 décembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Shaunee - We really appreciate you taking the time to share your thoughts. Feedback from our members is important to us, and we're always working to create a safe, clean, and friendly atmosphere where you can get a great workout.

It's fantastic to hear you're satisfied with our equipment selection—we aim to cater to all types of workouts. Thank you for being a part of the gym! Thanks, PureGym.

Noté 1 sur 5 étoiles

I need my money back I cancelled the…

I need my money back I cancelled the same day I booked it and it said it was only going to cost 13 pound but took out 45 pounds

10 janvier 2025
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Shem - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you get your membership updated. Thanks, PureGym.

Noté 4 sur 5 étoiles

More expensive than thought to join

All good except joining fee and cost

4 décembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. A joining fee would be applicable in these circumstances unless there is an active promotion available. Thanks, PureGym.

Noté 5 sur 5 étoiles

Pure gym

So unfit , decided to join pure gym . Had missed the zero joining fee but sorted quickly . Booked in for 2 classes
Easy set up
App looks amazing

2 décembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Lorna. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Noté 1 sur 5 étoiles

It’s minus weather outside and the…

It’s minus weather outside and the heating isn’t on

28 novembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Alison - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.

Noté 5 sur 5 étoiles

Very easy to navigate and sign up on…

Very easy to navigate and sign up on the website. Good price too.

7 novembre 2024
Logo de PureGym UK - Falkirk

Réponse : PureGym UK - Falkirk

Hi Grant - Thank you for taking the time to leave this review! We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus