PureGym UK - Glossop Avis 70

TrustScore 3.5 sur 5

3,7

Wren Nest Retail Park, SK13 8GN Glossop, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I love pure gym , it’s a great place ,staff are very friendly and helpful . I do find it annoying when people use 2 machines at once ,eg leave there stuff on one machine and go off and use another ,e... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Getting better, gym is abit too warm even in winter, nice staff and trainers, some equipment is still sub par in quality and the services still dont justify the price we pay as customers. The gym is c... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I love PureGym and I’ve used it in and off for years. Now we finally have one in Glossop i rejoined. Unfortunately it’s just too small for the number of people who now attend. It’s by far the cheapest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were very friendly and helpful with explaining the sign up process. As well as that it was quite easy to do ☺️

L'entreprise a répondu


À propos de l'entreprise

  1. Salle de gym
  2. Centre de fitness

À propos de PureGym UK - Glossop

Écrit par l'entreprise

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Coordonnées de contact

  • Wren Nest Retail Park, SK13 8GN, Glossop, Royaume-Uni

3,7

Moyen

TrustScore 3.5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Piece of Cake

Staff were very friendly and helpful with explaining the sign up process. As well as that it was quite easy to do ☺️

15 septembre 2025
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Noté 3 sur 5 étoiles

Somebody needs to check the showers…

Somebody needs to check the showers more regularly and clean the plugholes from hair like I had to yesterday! The toilets need cleaning more often as well!
Other than this, the staff are pretty friendly and helpful!

15 avril 2025
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Nigel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Noté 5 sur 5 étoiles

Plesent young lady showed me around…

Present young lady showed me around told me everything I needed to now helped me with my registration it was really easy.

13 février 2025
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Paul – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Noté 1 sur 5 étoiles

The showers are borderline horrific

The showers are borderline horrific
This pure gym is the most expensive monthly membership fee I have paid yet the cleanliness is shocking
(To note I use the gym at 6am)

5 janvier 2025
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Noté 5 sur 5 étoiles

Nice environment

Great selection of machines, very clean and everyone attending is friendly

29 décembre 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Christian - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Noté 5 sur 5 étoiles

Reem’s classes are the best

Reem’s classes are the best - she is amazing. She has such good knowledge and above all, she makes it enjoyable!

14 décembre 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 3 sur 5 étoiles

My code didn’t work to let me in which…

My code didn’t work to let me in which was quite inconvenient. Staff were lovely and happy to help.

13 novembre 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused on your visit, but glad staff on site were able to assist on the day.

If experiencing consistent pin issues please reach out to our Member Services team who will be happy to help! Thanks, PureGym

Noté 3 sur 5 étoiles

I did not like the machines are quite…

I did not like the machines are quite old and dirty.
The troopers and showers were disgusting . A real shame.

19 octobre 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Manoel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Noté 2 sur 5 étoiles

Gym is a mess, urine on the toilet seat/floor/Walls.

Gym is a mess, changing rooms are dirty and it's basically a youth club with none of the groups of teenagers actually using the gym for the right reasons.

7 septembre 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Niall. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Noté 5 sur 5 étoiles

Very easy to join Pure Gym and grateful…

Very easy to join Pure Gym and grateful for the videos on YouTube like how to get in 🙈

29 avril 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Dawn, thank you for the 5* review and welcome to PureGym!

We hope you enjoy your future visits to the gym!

Thanks, PureGym

Noté 1 sur 5 étoiles

Over crowded

The gym is just a mess l, weights everywhere. Need to expand to cope with the amount of members

21 avril 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Paul - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Team or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Noté 2 sur 5 étoiles

No Weighted dip facility

I came to do a weighted dip session. Surprise surprise, there was no facility to do weighted dips. Only an assisted dip machine with a seat in the way so my planned session never happened. Its a good gym in terms of they provide resistance bands and dip belts. Membership fees here is steep for a puregym, you'd think a steam room would be included.

5 mars 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Noté 4 sur 5 étoiles

Great Gym to get started in, hard to change tiers of subscription

All the introduction videos and explanations of how to workout. This let me crack on with my goals with ease. But upgrading or changing my tier of subscription is a nightmare, the page will not load on app or website regardless of device.

25 février 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi, thank you for leaving us this review. We appreciate and value our member feedback.

We are sorry to hear you were having issues and we do hope this has now been resolved. If you still require help, we advise reaching out to Member Services via email or social media. They will be happy to advise and assist you further.

Thanks, PureGym

Noté 5 sur 5 étoiles

Very polite and helpful staff

Very polite and helpful staff, everything explained, well equipped, clean and affordable

26 février 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi John, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Richard, PureGym

Noté 4 sur 5 étoiles

No major problems

No major problems. Used the telephone number but no human and asked to email. Helpful reply to email

8 février 2024
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Paul. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 5 sur 5 étoiles

Well run

Well run, clean, great range of equipment. Nice vibe.

8 janvier 2024
Avis spontané
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Noté 3 sur 5 étoiles

Room for improvement lately

There's a couple of growing trends I have noticed. 1. People using treadmills then going away and leaving their stuff on the treadmill whilst they do some other circuit drills and coming back to the treadmill after 10 mins away. This is out of order and signs are needed to re iterate if you leave a machine other than to get water or use the toilet... you give it up.
2. The hygiene of users is almost non existent. Virtually nobody cleans machines/ weights after use.

22 décembre 2023
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Lee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.

Thanks, PureGym.

Noté 5 sur 5 étoiles

I love pure gym

I love pure gym , it’s a great place ,staff are very friendly and helpful .
I do find it annoying when people use 2 machines at once ,eg leave there stuff on one machine and go off and use another ,especially when it’s quite busy .also people sitting on machines for lengths of time on there mobile phones

21 décembre 2023
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment or reserving we would strongly advise approaching a member of staff on the floor who will be able to help further, as this is not tolerated.

Thanks, PureGym

Noté 5 sur 5 étoiles

Excellent facilities.

18 décembre 2023
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Christine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Noté 5 sur 5 étoiles

Great staff

5 décembre 2023
Avis spontané
Logo de PureGym UK - Glossop

Réponse : PureGym UK - Glossop

Hi Remi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus