First time for me to use since joining. I started my routine doing 3km on rower. All of a sudden 10 people are in front of the machine set up some sort of class. Half way through my row I was told I... Voir plus
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Établissement
Changer d'établissementTalbot Green Shopping Park, CF72 8LW Llantrisant, GB
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Lisez les avis des autres
It has everything you need for any routine you may be doing. Great staff, clean and not overcrowded. The other members are kind and supportive. Overall great atmosphere and availability. Personal trai... Voir plus
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Absolutely love pure gym Llantrisant, Great staff and just great atmosphere, at a great price. Equipment availability is decent and am currently really enjoying my gym sessions there, the bu... Voir plus
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Quality equipment, nice spacious and never too busy. Was a snap fitness goer but will not leave pure gym have the core plus membership and it’s well worth it. Love it would recommend as a gym goer of... Voir plus
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À propos de l'entreprise
À propos de PureGym UK - Llantrisant
Écrit par l'entreprise
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Coordonnées de contact
Talbot Green Shopping Park, CF72 8LW, Llantrisant, Royaume-Uni
3,9
Bien
44 avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Rude and poorly organised
First time for me to use since joining. I started my routine doing 3km on rower. All of a sudden 10 people are in front of the machine set up some sort of class. Half way through my row I was told I had to get off as it's being used for a class, I said when, and he replied now. It completely threw me! I moved upstairs to see if there was another rower but there isn't. However there is a studio empty here up stairs which surely should be used for classes instead of making a quarter of the gym unacceptable
16 décembre 2025
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Kirsty- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this and any disruption caused to your intended workout routine. It would really help us if you could get in touch directly with the Gym Manager directly to provide more information (such as date and time or names etc.) so this can be investigated further. Alternatively, you can contact our team at member.services@puregym.com who will be happy to escalate this issue on your behalf! Thanks, PureGym.
Réponse : PureGym UK - Llantrisant
Hi Sion - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward and you managed to use a promotional offer. Enjoy your workout sessions! Thanks, PureGym
Noise and olfactory pollution!
Was reasonably happy with the gym, even though the place has no windows upstairs and apparatus is pretty basic, but a few issues meant I cancelled my membership and signed up to a rival (snapfitness) today. One issue was the dreadful smell in the men's changing rooms. The open plan design and lack of extractor fans meant that when somebody used the toilet, the whole room would stink of faeces. Urgh. The other main issue, which was a killer for me was the classes and the noise level. Screaming instructors and music turned up to 11. It seems a handful of people in a class take over the entire gym. It ruined a number of workouts for me and I walked out after 10 minutes today. I had already raised these issues with the manager, who said he would talk to the instructors. No change. Enough.
29 octobre 2025
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Alan - Thank you for taking the time to leave this review. We always appreciate member feedback and we are sorry to see this is 2 stars. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, and staff will always be happy to look into this at the time. We’re always working to make a comfortable atmosphere for our members, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym
Love the classes
Love the classes, instructors are all fab, particularly like Cameron, Flyn and Ivy’s classes. Gets me moving and doing things I never thought I would like pull ups. Staff are always willing to help
3 octobre 2025
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comments for the team and these classes! Thanks, PureGym
Had a class with Flynn today and I must…
Had a class with Flynn today and I must say he was excellent
3 octobre 2025
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team! Thanks, PureGym
What made my experience with puregym…
What made my experience with puregym has been amazing,it goes from the PTs being incredibly supportive and nice to other people helping you on the machines when you don’t have to a clue what your doing! I’ve only been going for a few weeks but this place is amazing!
27 septembre 2025
Réponse : PureGym UK - Llantrisant
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Réponse : PureGym UK - Llantrisant
Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Very easy to complete all the…
Very easy to complete all the information that was required.
Booking classes no issues.
Information sent on email very helpful.
Loved the immediate welcome to the Induction from Cameron.
22 avril 2025
Réponse : PureGym UK - Llantrisant
Hi Catherine - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.
Réponse : PureGym UK - Llantrisant
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure gym membership
I signed up to pure gym
Just required access for the lift to use the machines which are upstairs as I have had knees and stairs are difficult! cane back told me I needed an induction as it assumed I was wheelchair user tried to book an induction told me I didn’t need one tried to use my pin wouldn’t let me , daughter spoke to person in gym they assess me and let me in wouldn’t Kat me use my pin to use the lift to come back down ! Then had a message telling me my membership has been suspended tried to contact said reply within 12hrs 28hrs later still no reply not a very good service !
1 avril 2025
Réponse : PureGym UK - Llantrisant
Hi Lianne. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager as they should be able to advise and assist you further with this.
Thanks, PureGym.
experience from the gym
I am very happy with my experience from the gym. I enjoy the classes most of all, this is where I get most out of the gym. I also have pt sessions with Kristian who is very knowledgable at what he is teaching me. Very easy to get along with
11 mars 2025
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Maria - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Réponse : PureGym UK - Llantrisant
Hi Susan - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Staff are supportive and encouraging
Staff are supportive and encouraging. PureGym llantrisant has become an invaluable part of my lifestyle.
1 décembre 2024
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Rhian – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Great value for excellent gym
It has everything you need for any routine you may be doing. Great staff, clean and not overcrowded. The other members are kind and supportive. Overall great atmosphere and availability. Personal trainers are great and a lot of decent classes available. The only draw back can be parking at certain times of the week and day because it’s in a retail park but it’s not an obstacle faced often.
9 novembre 2024
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Tammy! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We also love being able to help and chat to our members when given the opportunity to do so!
Hope you continue to enjoy your time with us! Thanks, PureGym
Not disabled friendly
I recently used this gym as a new wheelchair user, but unfortunately, my experience was nothing short of awful. From the moment I arrived, the disabled lift wasn’t working. When I entered the pin, the door wouldn’t open. I asked the only staff member downstairs for help, and his response was, “I’m with a client, can you ask the guy upstairs?” Thankfully, his client insisted he help me, and he eventually opened the lift using his own code.
The lift itself is extremely difficult for a wheelchair user to operate alone, and I had to ask for help to get back down, as once again, my pin code didn’t work. To make matters worse, the toilet is upstairs, so I had to go through the whole process a second time. This gym is absolutely not accessible for disabled people—during unstaffed hours, a wheelchair user wouldn’t even be able to access the toilet! Other PTs helped me by using their own code to make the lift work but were laughing about the fact that it isn’t fit for purpose, as the door is so heavy that I couldn’t open it myself. They didn’t seem to understand why the lift wouldn’t work with my pin code.
After this humiliating experience, my partner emailed head office. They responded by saying I needed an induction to use the lift, which I’m happy to do. However, when I contacted the Llantrisant branch to schedule an induction after 5pm (as I work 9-5), I was told it had to be before 4pm since managers aren’t available after 5pm. If I wanted a weekend induction, I’d have to wait for a distant future date.
I’m really upset and embarrassed by this whole situation. This gym is far from accessible, and I wouldn’t recommend it to any disabled person. A truly terrible experience.
15 octobre 2024
Avis spontané
Réponse : PureGym UK - Llantrisant
Hi Samantha - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Gym Manager/Member Services to provide more information we can look into assisting you with this further. Thanks, PureGym
Réponse : PureGym UK - Llantrisant
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to give you a straightforward start to your fitness journey so it's great to hear you had a clear and easy time joining us. Enjoy your workouts! Thanks, PureGym
Joining Pure Gym
I went to visit my local gym and asked lots of questions to make sure it meets my needs. Very easy to join. Downloaded the app too.
2 septembre 2024
Réponse : PureGym UK - Llantrisant
Hi Claire. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear staff could help assist on the day!
See you back in club soon! Thanks, PureGym
So easy to set up
So easy to set up. Went to local pure gym to have a look and we was so welcomed by manager, he explained everything clearly and how it all works. We felt listened too and this made the world of difference on making our decision to join. Joined up as a couple.
5 août 2024
Réponse : PureGym UK - Llantrisant
Hi Michele. Thanks for taking the time to leave this review, it is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so, great to hear the manager could help answer any queries ahead of joining.
Hope you both enjoy your memberships with us! Thanks, PureGym
Sign in at the gym was difficult
Sign in at the gym was difficult, took too long for the pin to open door. No staff available to help either.
23 juillet 2024
Réponse : PureGym UK - Llantrisant
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Apologies for any difficulty with the doors and the PIN system.
The doors we have are there to ensure the security of the gym, especially over night. Thanks, PureGym
Easy to join 👍
10 juillet 2024
Réponse : PureGym UK - Llantrisant
Hi Sian! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
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