I've been going to PureGym Redditch, and overall, it’s a fantastic gym. The place is spacious, with a good vibe, decent music, and plenty of equipment to work with. The staff are friendly and helpful,... Voir plus
Établissement
Changer d'établissementKingfisher Shopping Centre, B97 4HJ Redditch, GB
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Lisez les avis des autres
The gym is great, the clients are the problem. Nobody wipes down machines after they use them (did we learn nothing from Covid?) The teenagers just mess around in groups and distract people. Nobo... Voir plus
Very good gym overall, I only go between 5am-6am so can’t say much for other times of the day. Haven’t had to interact with staff but all seem very pleasant and smile at you. A load of equipment... Voir plus
L'entreprise a répondu
Overall its a great gym. However I'm quite disappointed that the cleaning stations have gone recently, they were a good way of maintaining the general hygiene and making members feel safe and I think... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PureGym UK - Redditch
Écrit par l'entreprise
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Coordonnées de contact
Kingfisher Shopping Centre, B97 4HJ, Redditch, Royaume-Uni
3,6
Moyen
62 avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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It’s great but need’s a swimming pool
17 avril 2023
Réponse : PureGym UK - Redditch
Hi Kevin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
In the main excellent
In the main excellent, however, leg press which is a piece of equipment, I particularly use has been out of action for 2 weeks.
18 avril 2023
Avis spontané
Réponse : PureGym UK - Redditch
Hi Deborah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Having never ventured into a gym…
Having never ventured into a gym before, I find it much less intimidating than I imagined and having been there a few months now, the staff and users are all super friendly.
5 avril 2023
Avis spontané
Réponse : PureGym UK - Redditch
Hi Louise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Overall its a great gym
Overall its a great gym. However I'm quite disappointed that the cleaning stations have gone recently, they were a good way of maintaining the general hygiene and making members feel safe and I think they should come back
21 mars 2023
Avis spontané
Réponse : PureGym UK - Redditch
Hi Michaela, thanks for leaving us this review. We are happy to see this is 4 stars.
We have not fully removed cleaning stations from the Redditch gym. We have only reduced the number of them. Cleaning supplies will still be available to members.
We’re proud to say that many of the protocols implemented during lockdown, such as frequent and regular cleaning, and improvements to our air ventilation systems, will continue to be a core part of our TrainSafe Commitment.
Thanks, PureGym
Réponse : PureGym UK - Redditch
Hi, thanks for leaving us this review. We are sorry to see this is 2 stars.
We are sorry to hear you are looking to cancel. If you pay monthly you simply need to cancel the direct debit with your bank at least 4 working days before payment is due. Once your bank notify us of this, your account will begin to cancel down. We would like to thank you for you time with PureGym and wish you the best of luck with your onward fitness journey.
Thanks, PureGym
Réponse : PureGym UK - Redditch
Hi Zacharay. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Machines not all working and the drinks…
Machines not all working and the drinks machine has been out of service for about 4 weeks if not longer
18 février 2023
Réponse : PureGym UK - Redditch
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
Good experience and opening times
Good experience and opening times, just would prefer not to have the noise of classes when I’m working out
13 février 2023
Réponse : PureGym UK - Redditch
Hi Stuart. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I've been an enthusiastic member for…
I've been an enthusiastic member for nearly ten years. That speaks for itself,
14 décembre 2022
Réponse : PureGym UK - Redditch
Hi Robert. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The gym is great, clients not so much...
The gym is great, the clients are the problem. Nobody wipes down machines after they use them (did we learn nothing from Covid?)
The teenagers just mess around in groups and distract people.
Nobody seems to know how to clean up after themself in the toilets and changing room.
The gym itself is great, nice and spacious. Good music and good range of classes. The manager is a great guy too.
28 novembre 2022
The pt's always have time for you &…
The pt's always have time for you & are willing to go that extra mile ..really enjoy working out here
14 décembre 2022
Easy to use and access
Easy to use and access. Feels safe. Suitable for all levels of fitness
12 décembre 2022
All 3 toilets smell stale no fragrance…
All 3 toilets smell stale no fragrance spray being emitted from the airfreshner.
The gym was cold 🥶 on 12th Dec felt like the air-conditioning was on full!
12 décembre 2022
Réponse : PureGym UK - Redditch
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Many many bad experiences with PureGym
Many many bad experiences with PureGym, best described as a cattle farm from 8.00 am to 8.00 pm, if u want big groups of 17/18 year olds making Tik Toks while your in the weights area.. this is the place for you!
No members of staff ever present, overcrowding guaranteed.. inexperienced members guaranteed..
Safe to say PureGym is supposed to support mental health, be a place to build and grow yourself…. But it made me back on deaths row again. Just take as much peoples money as possible and turn the place into a bloody dance floor
No support.. busy gym .. members with tops off.. not cleaning equipment (even after/ during the pandemic) full of kids
Safe to say I moved gyms best thing I ever did!!!!!!!!
22 juin 2022
Réponse : PureGym UK - Redditch
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
3 stars
For your gym basics, it's a good gym to go to but there is a massive lack of communication between staff and members. They offer some good classes but they get cancelled on a regular basis, but if they get cancelled the people signed up for the class do not get informed of this.
Also because of the location, this tends to be a very busy full gym, this is only normal with it being a town centre, just means not all machines/weights are available, a lot of waiting around for machines.
21 juin 2022
Réponse : PureGym UK - Redditch
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
We will always try to inform our members if a class is cancelled. However if this is last minute, this is not always possible.
We would like to apologise for any inconvenience caused.
Thanks, PureGym
The staff there are amazing
The staff there are amazing. When unfortunately my husband passed away in the in January all the staff were superb . Couldn't fault them. They are a credit to pure gym Redditch.
9 juin 2022
No complaints
No complaints - good booking system and app- good access to PT - mention to Harry at Redditch who has been my PT for about 8 months and does a excellent spinning classes
9 juin 2022
Excellent gym
Excellent gym. Good kit availability mostly (another squat rack may help). Friendly staff. Clean. Good parking, and a lot bigger than it looks from the outside.
9 juin 2022
Clean and prepared for customers
Always lots of cleaning materials, not overcrowded in the mornings, equipment ready to use
24 novembre 2021
Réponse : PureGym UK - Redditch
Hi Judith. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you are enjoying using the gym overall! :)
Thanks, PureGym
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