Joining online was easy, however a little disappointed that four weeks later they have removed the joining fee!! Plenty of equipment, nice and clean. Having 24/7 access is also a plus. Big disappo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Galleries Shopping Centre, NE38 7RT Washington, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent gym equipment and well maintained, with plenty of choice. Gym is spotless with ambient temperature throughout.All staff members are welcoming... very pleasant...and extremely knowledgeable.... Voir plus
L'entreprise a répondu
Karen, you are an absolute super star ! Thank you so much for an amazing class this morning. Your friendly smile and words of encouragement are so appreciated. Thank you ☺️
L'entreprise a répondu
Shortly after joining (same day) I realised I had made a mistake by including the add-on which allowed me to bring a guest 4 times per month. I intended to bring my daughter but then discovered she wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PureGym UK - Washington
Écrit par l'entreprise
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Coordonnées de contact
The Galleries Shopping Centre, NE38 7RT, Washington, Royaume-Uni
4,5
Excellent
45 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good general atmosphere Excellent…
Good general atmosphere Excellent availability of equipment Always cleanGood availability of lockers
11 mai 2026
Avis spontané
Réponse de PureGym UK - Washington
Hi Lee. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent gym equipment and well…
Excellent gym equipment and well maintained, with plenty of choice. Gym is spotless with ambient temperature throughout.All staff members are welcoming... very pleasant...and extremely knowledgeable. They are always on hand to provide assistance if required.
13 avril 2026
Avis spontané
Réponse de PureGym UK - Washington
Hi Gary- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We love being able to help and chat to our members when given the opportunity to do so and we're happy to hear you continually enjoy using the gym! We look forward to see you back soon! Thanks, PureGym
Karen
Karen, you are an absolute super star !
Thank you so much for an amazing class this morning. Your friendly smile and words of encouragement are so appreciated.
Thank you ☺️
9 avril 2026
Avis spontané
Réponse de PureGym UK - Washington
Hi Ewelina- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impression during your recent class- maintaining a motivated and friendly atmosphere which we love to hear! We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Friendly approachable staff
Friendly approachable staff, good choice of equipment, clean and tidy. A good choice of classes Good value for money and plenty parking.
19 mars 2026
Avis spontané
Excellent gym easy to find what you…
Excellent gym easy to find what you need Very clean and a good atmosphere
9 décembre 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Liam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Excellent gym
Excellent staff who are always friendly and facilitate fantastic classes. They always push you to your limit (safely) to be your best self and get a great workout. Equipment is also excellent quality for workouts. This is for the Washington branch.
17 novembre 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Jade - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Great class options and gym equipment
Great class options and gym equipment, staff and members are really friendly and helpful,
11 novembre 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Joanne - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Staff were helpful and pleasant
Staff were with me immediately, helped me join, showed me around and explained the different equipment to me and asked if I had any questions. Very helpful and pleasant.
31 octobre 2025
Réponse de PureGym UK - Washington
Hi Sandra - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Lovely clean gym helpful staff loads of…
Lovely clean gym helpful staff loads of excellent machines and very airy machines not bunched up
22 octobre 2025
Réponse de PureGym UK - Washington
Hi Catherine - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Excellent gym, good value for money.
Friendly atmosphere, top equipment and the staff are amazing. They facilitate excellent classes and always go the extra mile.
17 octobre 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Jade - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We also love being able to help and chat to our members when given the opportunity to do so! Looking forward to seeing you again soon at the gym! Thanks, PureGym
Great selection of machines and weights
15 octobre 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Clair - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We do our very best to provide a wide range of equipment so that members have a variety of ways to workout, so it's great to see your positive comments! Looking forward to seeing you again soon at the gym! Thanks, PureGym
Réponse de PureGym UK - Washington
Hi Robbie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Réponse de PureGym UK - Washington
Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Réponse de PureGym UK - Washington
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear found the sign up process and we hope you enjoy using the gym overall!
Thanks, PureGym
Really Friendly and Helpfull Staff...
Being shown around by Scarlett who knew everything i asked...I loved the Equipment i thought there was a Great Choice of free weights and machines...I was also Impressed with the Fitness Classes as i Couldnt make up my mind to try first...A Fantastic Choice of Lessons...
25 mai 2025
Réponse de PureGym UK - Washington
Hi Chris - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Quick and easy
It's easy to get too and the equipment is first class. It open 24/7 so you can arrange it round
13 mai 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi David - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
air con turned off
Why is the air con turned off when it’s boiling hot?
Can’t you afford to put it on?
Would not recommend joining unless you like to train in a sauna
12 mai 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Pete - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, and monitored by the gym management team. We can confirm that a change has been made this morning to the Air conditioning settings, which has made an improvement in this area. If you do have further concerns following this, we would ask that you let your gym manager know by approaching them in gym, or contacting via email, so they can look into the concern. Thanks, PureGym
Small gym
Small gym, machines reallly close together and equipment not to the standard at my usual gym.
The only thing I would say is good is that you have to scan to get out.
5 mai 2025
Réponse de PureGym UK - Washington
Hi Christine - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fab gym it is close to when I live it…
Fab gym it is close to when I live it takes 10 minutes to walk
23 avril 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Louse - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
Thank you Mia @ washington
Mia at Pure gym washingon is quite literally the best PT I've ever had. Facilities and support are second to none. Love it.
5 avril 2025
Avis spontané
Réponse de PureGym UK - Washington
Hi Mark. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your experience with our PT Mia. Enjoy your next workout! Thanks, PureGym
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.