Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited in Westfield London 2 years ago (from Finland). My daughter bought straightener and was very satisfied to it. She has naturally curly hair, but this straightener kept it straight all day lo... Voir plus

Noté 5 sur 5 étoiles

I've used several straighteners over the years, including GHD, but the PYT hair straightener is by far the best. It heats up quickly, glides smoothly through my hair, and leaves it looking sleek and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am now on my 3rd product... Initially buying brush, and curling tong... In October 23 at Westfield Stratford. We were served by Monica... She is everything you could want from a person selling you... Voir plus

Noté 5 sur 5 étoiles

I’ve had my hair done twice by the stylists at PYT Stratford. The experience was beyond all I could ask for both times. Not only did my hair come out beautiful but they were so hospitable and relatabl... Voir plus

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

PYT offers professional salon quality hair care, flat irons, curling wands and dryers and accessories.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

277 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm absolutely thrilled with my recent…

I'm absolutely thrilled with my recent hair styling experience! The stylist truly understood my hair type and preferences, creating a look that exceeded my expectations. Andrea is amazing thank you

7 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

It’s okay

Andrea was very lovely, and the straighteners are good if you want to get curls, but it’s not as good to straighten your hair. I had to return it because I do like more professional products.

31 octobre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Hi Jimena, I believe there was a misunderstanding can you please contact me on pytcarelondon@gmail.com for the refund process? Thanks!

Noté 5 sur 5 étoiles

The best service an straighteners an…

The best service an straighteners an all my clients love the results and how long they last! Recommend to everyone

1 septembre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thanks for the recommandation Lily!

Noté 5 sur 5 étoiles

Honestly its my second time buying a…

Honestly its my second time buying a product from here and its amazing and the staff is very helpful.Everyone should try their products. One of the staff called Diana has done my hair and she done it amazing i will come here again

29 octobre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you so much Alev! We will let Diana know!

Noté 5 sur 5 étoiles

Westfield

Hi,

I had my hair done today by Yasmine in Westfield shopping centre and she was so lovely!

Hair looks amazing and curlers are great.

If you’re looking for a good curler, I’d definitely recommend and well done to Yasmine today!

Iulia

17 octobre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you Iulia!

Noté 5 sur 5 étoiles

PYT Westfield STRATFORD

I have been a customer since 2017. Thats when I got my first PYT hair straightener. And I swear by it. I refuse to use anything else on my hair. The best thing is that when the weather gets damp my hair would usually start to frizz and end up looking like a lion’s mane but with PYT’s that doesn’t happen. Monica…!! Thank you so much for being such a darling!! You are a credit to the company. My straighteners were broken and she replaced them immediately. Such a bubbly person, professional and provide outstanding customer service. I would recommend these guys anywhere!!

16 octobre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you so much Naz for this lovely review! Monica is indeed amazing!

Noté 5 sur 5 étoiles

Very friendly staff at PYT they made my…

Very friendly staff at PYT they made my hair look really good in their demonstration, very good customer service, highly recommend, thank you :)

24 septembre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you so much! :-)

Noté 5 sur 5 étoiles

Monica at Stratford is very good and…

Monica at Stratford is very good and her customer service is very good! She was even able to fit me last minute made my day :)

29 septembre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you dear for this review! We will let Monica know

Noté 5 sur 5 étoiles

PYT ***** Best Hair straighteners out there

I've used several straighteners over the years, including GHD, but the PYT hair straightener is by far the best. It heats up quickly, glides smoothly through my hair, and leaves it looking sleek and shiny with minimal effort. Unlike other brands, PYT actually keeps my hair straight all day without frizz. I’m genuinely impressed and won’t be going back to anything else!

PYT hair products are hands down the best out there. From their styling tools to their hair care products, everything delivers salon-quality results. My hair feels healthier, looks shinier, and styles so much easier since I made the switch. I’ve tried so many brands over the years, but nothing compares to the performance and quality of PYT. Absolutely worth every penny!

10 septembre 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Hi Jodie, thank you so much for taking the time and writingthis lovely review. We truly appreciate it :-)

Noté 5 sur 5 étoiles

Amazing experience, thank you Jessy🩵

Amazing experience. I bought mine 10 years ago and still works perfectly. Special thanks to Jessy for her professionalism and her advice🩵😍

13 août 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you so much fo sharing with us this lovely review Amira! 😍

Noté 5 sur 5 étoiles

I had an amazing experience with PYT…

I had an amazing experience with PYT London! Their customer service was outstanding – the team was so kind, friendly, and genuinely helpful. They went above and beyond to make sure everything was perfect. I felt welcomed and valued from start to finish. I would definitely return and highly recommend them to anyone!

5 août 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you Libaan!

Noté 5 sur 5 étoiles

Love Pyt

Love Pyt, been there customer for 2 years and I cannot rate the product and services enough. You get a voucher for number of free hair styling sessions and that in itself pays for the product, which are amazing too btw. Love both my stylers
Never had issues booking an appointment as all done online.
Love the staff esp Jessie and Andrea. Highly recommend.

1 août 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you Pooja! This is so kind of you 😊

Noté 1 sur 5 étoiles

A lot of the staff were really aggressive

A lot of the staff were really aggressive towards me and made us feel scared she literally came so close to my daughters face asking me if my child wanted to look like a princess which would usually be a sweet gesture but was said in a threatening tone and with a moody face after the encounter my daughter cried because how scared she felt.

10 juillet 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Hello Banu,

I’m very sorry for this experience. Could you please provide me with your email address or phone number so I can look into this further and ensure it doesn’t happen again? I take customer service very seriously, and it’s quite surprising to me that something like this occurred.

You also didn’t mention which shop this happened in. Once I can verify the details of your review, I’d like to offer you a free gift as compensation for this unpleasant experience.

I look forward to your reply.

Noté 5 sur 5 étoiles

I had such a lovely experience as a…

I had such a lovely experience as a customer with PYT Hair — from start to finish, everything felt smooth, stylish, and professional. 💇🏽‍♀️✨

The ordering process was super easy, and the customer service was genuinely kind and responsive — you can really tell the team cares about their customers. My styling tool arrived quickly and beautifully packaged, and let me just say… it’s honestly a game-changer. My hair looks sleek, healthy, and salon-worthy every time I use it!

What stood out the most was the personal touch — it never felt like I was just another sale. There’s real warmth behind this brand, and that makes all the difference. 💕 Would 100% recommend PYT Hair to anyone who wants high-quality tools and a truly feel-good experience. Can’t wait to shop again!

Thank you so much, PYT Hair — you’ve got a loyal customer in me. xx

22 juillet 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Hello Irum,

Thank you so much for your detailed review — it truly means a lot to us. We work very hard to maintain this level of service, and your feedback is greatly appreciated.

Noté 5 sur 5 étoiles

The Best Styler I’ve Ever Owned – Highly Recommend!

I’ve been using the Pro Digital Titanium Styler since 2022, and I can confidently say it’s the best I’ve ever had. I took my time before writing this review because I like to give products a fair chance over time.

Recently, I had an issue with my styler and was truly impressed with the level of customer service at Westfield. Thanks to the lifetime warranty, they replaced it with no hassle, bless them for that!

I really appreciate their excellent service and would gladly recommend them time and time again.

21 juillet 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you so much Barbie for this lovely review!

Noté 1 sur 5 étoiles

Myself and my daughter was approached…

Myself and my daughter was approached as we was walking passed, they seemed so friendly the guy there was showing us the curl comb brush straighten one, we was amazed and was very tempted to purchase it he done a couple of curls and said we can have £100 discount from £250 stratford westfields, lt seemed to good to be true, my daughter really wanted it he asked her what colour she would like then card or cash whilst talking to us he was doing all of her hair and because I was humming and areing and said another time maybe, the guy got stroppy and messed he hair up n put it in a bun. Since then been doing research and I'm soo glad we didnt purchase it. ALWAY DO RESEARCH BEFORE GETTING CONNED

6 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Had an amazing experience with PYT at…

Had an amazing experience with PYT at the White City branch. The customer service was top tier particularly from Jesse! We purchased the Glider Brush and Jesse did a great demonstration to ensure we knew exactly how to use it. Very impressed with the quality of the products and defo recommend visiting the PYT store for all your hair styling needs!

7 juillet 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you Amani for this lovely review!

Noté 5 sur 5 étoiles

I had an amazing experience with…

I had an amazing experience with Alexandria at the Stratford branch. She truly went above and beyond to help me. I first met her when she offered to demonstrate a hair straightener. She did a fantastic job styling my hair and explaining how to use it, which convinced me to purchase it on the spot.

The next day, I returned because I was still unsure how to use it properly, especially for curling. Alexandria spent almost an hour patiently teaching me how to curl my hair step by step—and even started the styling for me! Despite my struggles and mistakes, she kept a smile on her face the entire time and encouraged me.

She is not only a talented hairdresser and stylist but also a kind and dedicated salesperson. I truly appreciate her time, patience, and professionalism. Thank you, AlexandrIa

10 juin 2025
Avis spontané
Logo de PYT Westfield London

Réponse de PYT Westfield London

Thank you, Samira! We’ll definitely pass your kind review on to Alexandra. 😊

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus