QBIC Heating (CGS) Avis 

Fabulous service excellent price too.
I had to change to electricity from a log burner due to health issues and this fire just looks so good in the space the flames are so realistic also!

They answered my queries before I placed the order, the product was despatched quickly and arrived as required. Excellent service that I will use again should I need a similar product. Highly recommended.

Received my item promptly,Worked lovely for 24 hrs. Then stopped working I have rang several times and have been told it would be replaced. Told I would be rang with an update at least 5 times but no phone call was forthcoming. Still waiting . Delivered on the 12 th November. Still waiting for an update.

Lovely fire, so real looking I want to put more logs on..

You sent this item via Fed Ex Service. They emailed us a Delivery notification and time of 9 am to 1pm, we waited in but no delivery, new update now expected 1pm to 3pm, still nothing, then received a message from Fed Ex at 1:42 saying they could not deliver our parcel because nobody was in ( Lie ) and No card through the door neither.

Drove to the Fed Ex distribution centre in Durham and picked parcel and to be told oh ye, some of our drivers don't even bother trying to deliver.

Absolute joke.

Fed Ex are giving QBIC Heating a bad name here, I know what I would do, get my money back from them, then find someone more reliable and honest to handle your deliveries.

Alan ( Newcastle )

Doesn't heat water for a small sink in the bathroom. Putting the tap into an incredibly small, sad trickle, you'll feel a slight change in the temperature.

Delived safely and speedy,,fare prices, two,

Purchase arrived on time no damage

The heater arrived quickly and was as described. Now installed and working well.

Slight delivery delay. Had to contact sales who sorted out the problem and the order was delivered next day. Very fast response by company. Many thanks

Excellent product quick delivery and great price. Thanks

Ordered, and paid for the radiator that was shown as "in stock" only to be messaged several days after that, in fact it wasn't in stock at all with no date as to when it might be! Other sites that I went told as I was trying to check out that there was no stock.

Great service and very helpful

You ensured I had a replacement water boiler within 2 days of ordering. Fantastic service and you kept your word.

I'd have no issues recommending this company, no real problems. However, I didn't receive any confirmation emails from them and when contacted via their website I didn't receive a reply until my order was already on the way. My order was delivered within 3 days, not the 1-2 days promised on the website

I was skeptical because I didn’t know the brand (came across whilst googling), but glad I trusted the other reviews I read. Everything arrived in good time and was as described.

Quick turn around between placing order and receiving product