Had to return item under guarantee and order a replacement. Young man I spoke to was very by helpfull and efficient. My new order came within 24hrs. Sorry I did not get this young man's name.
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Lisez les avis des autres
Something clearly went wrong in their order processing system because after receiving an order acknowledgement from the company, they could find no record of the order a week later when I enquired abo... Voir plus
This was the only place in the UK where I could easily find the product I wanted. I came across this hairdryer (Valera sl 3200) when I was abroad and found it was extremely gentle on very fine hair,... Voir plus
Looking for a specific part which appeared like for like. This was a correct fit Easy to order. Price wise, its a bit expensive however appears to be the only one on the market Fitted today- No iss... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nationwide supplier of Hand Dryers, Dispensers & Washroom Acccessories.
Coordonnées de contact
Unit 8, Oakney Wood Court, Selby Business Park, YO8 8FN, Selby, Royaume-Uni
- 0207 965 7257
- sales@cgsstores.co.uk
- www.qbicwashrooms.co.uk
4,0
Bien
90 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order Processing
Something clearly went wrong in their order processing system because after receiving an order acknowledgement from the company, they could find no record of the order a week later when I enquired about delivery. Having said that, Katie in their Customer Service Department is doing her best to resolve the issue and has kept me informed about what is happening.
1 juillet 2026
Returned item
Had to return item under guarantee and order a replacement. Young man I spoke to was very by helpfull and efficient. My new order came within 24hrs. Sorry I did not get this young man's name.
29 juin 2026
Stop using Fed X as your courier and…
Stop using Fed X as your courier and requiring a signature on delivery, it’s now 2026 !!
3 juin 2026
Deffinately recommend
easy to deal with, quality products and prompt service and delivery.
4 mars 2026
Easy to find website and items needed
Easy to find website and items needed. Items posted straight off and arrived next day. Brilliant. I am sad to see how much the costs have gone up.
3 février 2026
Prompt and efficient service
28 janvier 2026
No refund on out of stock item
Made purchase on 26th November. Item out of stock and still waiting for a refund.
25 novembre 2025
Don't trust this company!
Don't trust this company! Sent out inferior/cheaper product knowing the item I ordered was not in stock (paper hand towels stock code ZFW002N). Item sent was available for about £10 cheaper at Staples. Returned unused. In the meantime I ordered the same product from Trade Store Direct - turns out that they are both in the same group - CGS Direct. Refunds were quickly promised but I had to keep chasing and set deadline to initiate chargeback procedure and possible legal action. Took multiple chases and many weeks to receive the refunds. A member of their staff admitted that they no longer stock the advertised product and had not for a while, also unlikely that they would in the future. As of the date of this review the product is still showing as available on their website.
4 septembre 2025
Avis spontané
Very quick and efficient delivery
3 septembre 2025
Nice easy and quick service
31 juillet 2025
Great experience
I have used QBIC Washrooms on a number of occasions and have always found their prices to be competitive with fast delivery. I would recommend.
28 juin 2025
Had part I needed in stock
Had part I needed in stock, ordered and processed within 2 hours. Shipped and received within 2 days. Good service, would recommend using them.
6 juin 2025
Terrible service - not received business order
Terrible service. I ordered almost a month ago, received an email confirmation that day and nothing else. I have had to constantly chase the company and still dont know where my order is and have heard absolutely nothing back from the company.
17 avril 2025
Avis spontané
Appalling customer service
Appalling customer service. Do not trust this company. Pulled every trick to try and not give me a refund and I'm still waiting on my money 2 months later.
25 avril 2025
Avis spontané
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