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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently, an order from Qualia was shipped to me, but the delivery did not happen or was stolen by someone. I reached out to Qualia and Dana and Kiki grabbed the bull by the b*$#s and saw to it that a... Voir plus

Noté 5 sur 5 étoiles

I’ve been using Qualia for over two years and feel amazing! It was instrumental to maintaining optimal health through my menopause. Customer care is awesome too! I trust the product and company, which... Voir plus

Noté 5 sur 5 étoiles

Dana was great! Placed my order,tried getting the 2nd product for 29$ within my 30minutes but it did not work.. Dana went above and beyond to help get that!,then it literally got lost in the mail some... Voir plus

Noté 1 sur 5 étoiles

I ordered Qualia Senolytic after watching an infomercial on how it removes zombie cells, improving efficiency of bodily functioning. Ok, sounds great. I asked customer service to send me the data of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Qualia was founded in 2015 with the mission of creating best in class well-being products by employing a unique methodology to research and development based on complex systems science. This scientific approach focuses on supporting the body’s ability to self-regulate, rather than overriding regulatory systems with chemicals designed to move a biomarker in a particular direction. The company began with a focus on cognitive products with the launch of its Qualia nootropic line and will continue to provide comprehensive products for overall peak performance. Learn more about Qualia's scientific approach here: https://www.qualialife.com/approach


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Great customer support

They have a great product and even better customer support. It was hard for me to figure out how to manage my subscription but they helped me with that right away. The magnesium is a great product.

23 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered some supplements from these…

Ordered some supplements from these guys, took over a month and still nothing. In the end they just refunded me and wasted my time.

21 novembre 2025
Avis spontané
Logo de Qualia Life Sciences

Réponse de Qualia Life Sciences

Hi James,

Thank you for your feedback. We’re truly sorry for the delay you experienced with your international shipment. When you reached out to us on November 21, we confirmed that your package was held up in customs clearance, which unfortunately can extend delivery timelines beyond our control. Since the delay had passed the expected timeframe, we issued a full refund as a courtesy. There’s still a chance the package may arrive, as international orders can continue moving after customs release, but we didn’t want you waiting any longer without resolution.

We appreciate your patience and understand how frustrating the experience was. If you decide to order again in the future, we’d be happy to assist.

Noté 5 sur 5 étoiles

I had an issue with a subscription that…

I had an issue with a subscription that I forgot to cancel, thereby, leaving me with too much product. Dana in customer service handled my cancelation and I was able to return the unused product, with free shipping and issued a prompt refund; I will definitely be using Qualia in the future.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Awesome Customer Service

I had a tricky customer service issue when I accidentally ordered too much of one product.

Everyone who helped me resolve the issue and deliver a refund in a timely manner was gracious, courteous, and very kind and skillful.

The products are awesome and I will continue to buy from them for months to come.

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer Service is GREAT!

Customer Service is great. I needed help with a return order and my subscription. I had to email several times for my understanding of the order, and customer service was prompt and continued to answer all of my emails and questions until I had a clear understanding of how to proceed with my return, my future subscription orders, and my account access. Extremely helpful, kind, courteous team.

9 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered onetime magnesium supplement

Ordered onetime magnesium supplement. Was charged $35. They automatically sent another bottle 20 days later and charged $51.34 for that bottle and had to cancel and return. Return says paid $1

9 septembre 2025
Avis spontané
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Réponse de Qualia Life Sciences

Hi Derk,

Thank you for sharing your feedback. We did want to clarify a few details for accuracy. When your original order was placed on 7/31/25, the Subscribe & Save option was selected at checkout, which is why a renewal order was automatically generated and billed four weeks later on 8/28/25 (not 20 days later as you shared). We understand this can sometimes happen unintentionally, and our team reviewed this thoroughly when you reached out. As soon as you let us know you hadn’t intended to enroll in a subscription, we provided the full order history along with a prepaid return label. Once the product was returned, we issued a full refund. You had noted that the return portal displayed a $1 credit, which can occasionally appear incorrectly during processing, but we did ask you to please disregard this and confirmed you'd receive a full refund on return products. The full refund was issued promptly upon your items being returned. We hope this helps clear up the misunderstanding.

If we can support further, please feel free to contact us again directly as we are always happy to help!

With kindness,
The Qualia Life Sciences Team

Noté 5 sur 5 étoiles

I love the product

I love the product. Unfortunately I have run into some health issues & need to do an elimination diet & that included some of my supplements. I couldn’t remember which email I used for my subscription, so I sent an email requesting to cancel & they answered immediately & helped me locate my account. I’m hoping to be back on their products once my issues are resolved

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I love this product

I have taken the Senolytic for just a couple of months and really could tell a difference even after the first month. I do not feel as tired as I used to. I really felt so tired all the time, but that is so much better now.
No more Zombie cells for me !!

13 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service! I had a subscription issue and password issue. I was able to text the details over and quickly get both issues resolved! Thanks so much!

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

The communication and genuine attention and follow up they gave me when I contacted them was amazing. Truly the best customer service I’ve received in a very long time.
I highly recommend the company and their products.

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

A Quality Life with Qualia Life Sciences

I am a 71 yr old healthy male still in the workforce, looking forward to twenty+ more healthy years. For two months I have been taking the twice a month Qualia Senolytic regimen, Qualia Mind daily regimen, Qualia NAD+ daily regimen and Qualia Magnesium daily regimen. So far my aching knees have stopped aching, amazingly!! I have had a slight increase in enegy so due to my age I upped my NAD+ dosage one capsule, and hopefully waiting for a result of more energy. My sleep has increased an hour to 7 hrs from my normal 6ish hours. Basically I am quite pleased by my results and plan on continuing my subscriptions. I will also continue my use of supplements that have kept me healthy by most medical standards. My job is in the airline industry for 51 years and intend to keep on working. I did have subscription issues due to my own negligence of computer prowess and a delightful representative by the name of Bailey intercepted my call for help and straightened things out. I cannot ask for anything more! My mentor Deepak Chopra began my life of “Quantum Living” over 50 yrs ago and began advertising Qualia products on Instagram. Because he is a trusted public figure and have followed him this long I have total trust in these products. Best of luck to all of us seeking more years here on this marvelous planet and blessings to all.

26 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Incompetent customer service and data sharing

I ordered Qualia Senolytic after watching an infomercial on how it removes zombie cells, improving efficiency of bodily functioning. Ok, sounds great. I asked customer service to send me the data of their experiments that prove this happens. She sent me a study of how flexibility improved, but the report said nothing about removal of zombie cells or anything relevant to that topic. When I asked about data showing that information, she said that the data wasn't available. I can't trust a company that won't release relevant studies proving their claims.

30 décembre 2024
Avis spontané
Logo de Qualia Life Sciences

Réponse de Qualia Life Sciences

Hi Brandon,

Thank you for your feedback and we are sorry to hear you were disappointed with this information we provided you with. We did our best to provide all available research on Qualia Senolytic, including our clinical study and the scientific basis behind the formulation. Because individual biochemistry and senescent cell load vary from person to person, we’re unable to predict exactly how the product will interact with an individual’s cells or provide personalized measurements of ‘zombie cell’ removal. We understand this did not meet your expectations and have fully refunded your order.

If you are interested in pursuing more information on the research that support Qualia Senolytic's efficacy in regards to removing senescent cells, you may want to review the detailed formulation page, found here: https://www.qualialife.com/the-formulator-s-view-of-the-qualia-senolytic-ingredients

The section entitled "A Few Notable Studies About the Ingredients in Qualia Senolytic" may be of particular interest to you.

If you have further questions about the research behind any of our products, our team is always here to help. We also have extensive research behind each of our product formulations and the individual ingredients available on our website: https://www.qualialife.com/formulation

I hope this helps, and we are wishing you the best on your health journey.

With kindness,
Team Qualia Life Sciences

Noté 2 sur 5 étoiles

Unpleasant Experience

My greatest issue with QualiaLife.com is the shady practice of them placing an order for a subscription that I CANCELED! I had the payment set up through Amazon Pay, and when I canceled through their website, it did not cancel my Amazon Pay, so another order came through. This is an $80/month subscription, so it's not small change. I wrote to their customer service within MINUTES of this charge to cancel this (unexpected and unrequested) order and to refund my payment. The next email I received the next day was that the order had been shipped. I replied to the shipment notification and received a reply within minutes. (Funny, they can reply so quickly to that...) The response was that I could return the product, at my expense, for a refund. Great service, don't you agree?

My second issue with Qualialife is that they don't send a notification that the subscription payment/order is coming due. The vast majority of subscription-based services send an email with 1-3 days' notice that your subscription order is due. This allows you to check and balance, but they just send an order notification. This is honestly why I canceled. I just think it lacks the best service and integrity possible.

This entire experience has caused me to question the validity of the products as well as the claims to their quality. And frankly, just doesn't sit well. They won't get my business again.

Update 12/16/25: Notice it took them four months to respond. I had to pay shipping to return a product and prove that I returned it with photos to process a refund (after I posted my initial review). It's just lousy service. I did my research before posting a negative review and I did NOT have two subscriptions. So, that's just their word against mine. I still will never purchase another product from them based on the lack of timely, caring, or diligent customer care. The order could have been cancelled before shipping and none of this would have been an issue, but they are not timely as you can see for yourself with this four month delay in a response here.

12 août 2024
Avis spontané
Logo de Qualia Life Sciences

Réponse de Qualia Life Sciences

Thank you for taking the time to share your experience, Paula. We’re sorry for the frustration you felt and appreciate the opportunity to clarify what happened.

You had two active Subscribe & Save orders for Qualia Senolytic. One of those subscriptions was canceled prior to renewal, and the second remained active in your account. Because that subscription had not been canceled, the renewal order on August 12 processed and shipped. As soon as you reached out, we reviewed your account history, provided documentation showing the cancellation status of each subscription, and sent instructions for generating a prepaid return label. Once the product was returned, we issued a full refund promptly.

We don't send automatic reminder emails before every subscription cycle, but customers can opt in to receive renewal reminders at any time by reaching out to our support team to have that feature enabled. We understand how easy it can be to overlook a second active subscription, and we’re glad we were able to resolve the situation quickly once it was returned.

Our goal is always to provide transparent service and high-quality products, and we’re sorry this experience didn’t meet your expectations.

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