Quictent US Avis 

Thank you Joy for sending the replacement parts. Good job.

My roof canopy was destroyed in high winds experienced during hurricane season. I worked with Joy on replacement. The company was fabulous and I highly recommend them. I bought a replacement and it was sent to me.

I am so happy I got my tent from Quictent! The customer service has been phenomenal and the warranty is fantastic. I received my tent in time for Thanksgiving, but needed another connector (my dog ate one!). Joy was super helpful, mailed me one immediately. We were able to gather safely outdoors, in the pouring rain, dry and comfortable.

I was so pleased with the company's customer service and the quality of the tent, I bought a second one from them. I am so grateful to Joy and Quictent, they have helped extend our outdoor gatherings during this uncertain time.

Great customer service! A big wind gust flipped the tent over and broke some of the parts. I wrote the company to get some replacement parts, fully expecting to pay for them, The parts were shipped free of charge! Maybe I should've told them about the tear in the roof from the tree it landed on.

Excellent customer service! My Quictent greenhouse was damaged during a wind storm. The company replaced and shipped the damaged parts promptly and at no charge! Green, the customer service agent, was courteous and extremely helpful. I will definitely give this company my business in the future!

these people have replaced parts of my tent several times now or free with no problems and or questions i am very happy with that the service is great thanks so much to Wengy and GREEN, saved me many times.
leonard ziolkowski

Great people, great services!!!!
I have used them for a few years now and they have never let me down with their prompt services.

We purchased the 10X20 greenhouse and set it up this fall to grow the cool crops here that we can't grow during the hot summers. We were happy with the results but then a storm system with 50+mph winds severely damaged the frame and I noticed a small tear. We were very disappointed.
I contacted the company and an agent named Green completely exceeded my expectations. They not only sent me the parts I needed at no charge but also shipped it free. I am highly impressed and would say they really are there for their customers.

Very satisfied with product
And the company has been there when needed
Would recommend buying and knowing they stand by the products

Contacted, via e-mail, Quixtent on a part that needed replacement - bottom connection was attached facing out, vice facing inward. Received a response Sunday evening with clear instructions and followed thru on Monday. Quictent replied Monday afternoon that the replacement would be sent right away. Looking forward to finishing the frame and using my 12x7x7 greenhouse!

First of all the 20x40 tent we got was a snap to put up (yes, the poles do snap into place). Having ground bars was helpful to stabilize and we got lots of good use of it. When a few of our poles broke, customer service got right on it, they backed their product, sent them right out, and when one of those poles wasnt right, they quickly sent the right one. It is amazing to have such great customer service and product support on an expensive purchase like this (and the price was reasonable, too, considering other products on the market at that time). Thank you Quictent and we hope to enjoy our tent as we need it for a long time to come!

Bought this over 2 months ago, the cover arrived with small holes, contacted customer service team, they shipped out a replacement cover right away, thanks heather

Great customer service. One of the trusses broke and I contacted them and they were quick to respond, confirm the part I needed, and got it sent right away. Very happy with the experience.

Extraordinary service! After 2 summers of use in VT the cover to my Quictent mini-greenhouse developed holes. I had stored it over the winter; the little holes were probably the result of sunlight decay. I emailed Quictent to purchase a replacement. The reply came promptly: "Please send us a photograph of the damaged cover," which I did. A week later the mail brought a replacement. Thank you, Cicely!

A few of my canopy truss bars sheared in the center, I was wondering if I could order some replacements, but customer service (Heather) helped me replace the parts for free quickly, the tent is working again, thanks a lot.

We bought a Quictent a while back and have used it quite a bit when we go camping. It works great! During a very strong wind one of the legs bent so we contacted them and they immediately sent us replacements! Green was very helpful, and we are happy to be able to continue to use our Quictent!

My product had missing and damaged parts. They responded a little delayed but I believe that might be due to the difference in time zones. They sent replacements for the damaged parts and sent the parts that were missing. Arrived timely.

We needed a replacement cover for our greenhouse .. we contacted Quictent and received excellent service .. easy to order and fast shipment .. thanks Quictent

Great customer service. I needed a replacement part for my greenhouse. They responded quickly and shipped out the product right away. It arrived faster than they expected and the price was reasonable. Very happy.

I use their pop up canopy quite a bit, and in that process the carry all bag has gotten a little worn out. I contacted them for a replacement and they were very quick at making sure they knew exactly what I needed and sent one to me. Great service and support!