Raymour & Flanigan Avis 

Salesman listened to what we were looking for. He was not pushy and did not immediately ask for our name email and phone number. He just let us look around and check stuff out.

Sam was great was in and out after the decision was made with what I wanted to purchase. Would definitely work with Sam again especially after I was being stared down and simi watched by the other sales guys in this location who don’t know how to recognize a great sale before point of purchase. They can learn some new pointers on never judge a book by the cover.

This is for the South Philadelphia store. The sales experience and my salesman were great. That's why they get at least 2 stars. Delivery was awful. I scheduled my delivery for the afternoon, they were going to bring the new sofa and take away my old one. My window was 2:30pm - 7:30pm, I took a half-day at work to be home and prep for a smooth delivery. At 7:05pm I called to ask what the status was, I was told the driver was at the store picking up my sofa and would be at my house in 20 min. At 8:05pm I received a call from the store telling me the sofa could not be delivered because it was'nt at the store when the driver arrived to pick it up. (wait, what?) The young lady said it would be delivered the next day, I told her it would have to be in the afternoon after I got off work, she said she would arrange it. 8:18am I got an email with a tracking link saying the driver was 8 min from my house. I tried calling the store but they don't open til 10am. I called the delivery service but no answer. 10 min later the delivery service called back saying they did not have a driver coming, they were never contacted by the store. 10 min after that I got a call from the driver saying he was at my house. (it was a different delivery service) I explain the situation to him, he said he was not given any of that info...he did'nt know it was supposed to be an afternoon delivery or that he was taking away the old sofa. He said he would speak to the store, I asked him to have them give me a call. They never did. I called them at 10:30am, the young lady I spoke with did not have any information about any of this, even after putting me on hold to "speak with the store manager", she treated it like she was just arranging delivery for my new purchase. At this point it was apparent to me that they had no clue what they were doing, their communication and organization were non-existent, and it felt like they really did'nt give a fcuk. I asked for the purchase to be canceled and the charge refunded to my card.

Nice salesgirl, was very good 😊

Amy is on the ball. Did everything immediately.

A nice selection of furniture, reasonable prices and friendly professional staff. Scott H. at the Natick store was so helpful and patient. We will be returning for the furniture for our next room…

The selection was great and we had a surprise discount on the recliner! Mr.Dave was very nice!

Good experience but I don’t like that I cannot get a set arrival time in the morning. I have to sit around all day and take the day off from work for a repair,

Great customer service. The agent was to professional and nice

Salesman took the time to explain what type of mattress I needed and addressed my personal concerns

The Technition was knowledgeable, professional and courteous !

Excelente servicio y muy agradecido por su amabilidad

Very nice table and very good service as well!

I had a recliner looked at in April for a balance issue. The tech told me it would be 2-12 weeks for a replacement part to come in. After not hearing anything for 3 months, I stopped in the store to inquire. Amanda took the time to figure out what had happened and apologized for the delay. She was very friendly and efficient. It may take till the end of this month to get the part needed, and I appreciated Amanda’s assistance with this.

Great service

Very helpful staff!!!! Great products!

Albert was immediately helpful and patient in my search for a dinette and lamps.

Great delivery. On time, considerate, and careful.

Prompt response to schedule repair

Helpful sales agent.