Blanca Pena is an exceptional salesperson. She was very attentive and gave us space without hovering us. She kept her distance to allow us to look around but was close enough to answer all the questio... Voir plus
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Blanca Pena is an exceptional salesperson. She was very attentive and gave us space without hovering us. She kept her distance to allow us to look around but was close enough to answer all the questio... Voir plus
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Our salesperson, Sheila was awesome! She helped us find the perfect sleeper sofa and recliner for our family room. Sheila was patient with us as we took more than one visit to make a decision. She rea... Voir plus
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I'm really happy I got to work with Sunny. He was not pushy, gave us space when browsing and when I asked questions he was very knowledgeable. Because a purchase of furniture can be expensive (>$1k),... Voir plus
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I ordered a low profile twin box spring. I received an email saying it was ready for pickup. When I arrived to pick it up, it wasn’t in stock. Customer service went above and beyond trying to locate o... Voir plus
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Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
250 E Route 4, 7652, Paramus, NJ, Etats-Unis
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It was a very pleasant experience. This is the fourth time I've purchased anything from this location and my sales Seif was amazing. He went above and beyond and is a great asset to your location. Thank you again
Hector the salesman he is amazing very knowledgeable made our experience very good and didn’t apply any pressure.
Ordered a couch and loveseat on Monday 10/13/2025 and it was supposed to be delivered today 10/17/2025. I never received any contact information about the delivery. When I finally was able to reach someone at the store they informed me that my delivery had been changed to Monday 10/20/2025. When I asked if they could guarantee that they told me that if I didn’t hear from them by Sunday night to contact the store. The store is closed on Sunday. When I reminded them that they were closed on Sunday they said to call back Monday morning then. So now I’m supposed to call back on Monday morning after 10am and take another day off on the chance that they might deliver the furniture that I already paid for. Zero customer service or common sense.

Réponse de Raymour & Flanigan - Paramus East Outlet
I went to the outlet in Paramus to buy a reclining sofa. I met the most wonderful sales woman,Lesley Stoehr who was so helpful. In fact I was so happy that I told her u wish they had a place in Florida as we had just closed on a condo.She said no problem, we ship to Florida. So a few weeks later, I returned and furnished my condo in florida with Leslie's help. If I could give Leslie more than 5 stars I would.

Réponse de Raymour & Flanigan - Paramus East Outlet
I soon as we walked through the doors Nicole greeted us with a smile. Nicole was very professional, knowledgeable and very polite. She was friendly and made us feel comfortable. I am very satisfied with the service. I did purchase what I was looking for.

Réponse de Raymour & Flanigan - Paramus East Outlet
Sales person was incredibly helpful in the selection

Réponse de Raymour & Flanigan - Paramus East Outlet
Customer service is great. I went in perdón and Bobby Carrión was excellent helping me to choose my living room set

Réponse de Raymour & Flanigan - Paramus East Outlet
Sales person was very knowledgeable and patient.

Réponse de Raymour & Flanigan - Paramus East Outlet

Réponse de Raymour & Flanigan - Paramus East Outlet
The agent did such a wonderful job he was patient and gave us great advice

Réponse de Raymour & Flanigan - Paramus East Outlet

Réponse de Raymour & Flanigan - Paramus East Outlet
We had very helpful and courteous sales person.Explained everything.very helpful.

Réponse de Raymour & Flanigan - Paramus East Outlet
I have always had an exceptional experience at Raymour and Flanigan. All sales people have been very professional and helpful.
Highly recommend shopping here.
I'm really happy I got to work with Sunny. He was not pushy, gave us space when browsing and when I asked questions he was very knowledgeable. Because a purchase of furniture can be expensive (>$1k), we wanted to check out a Macy's Furniture Outlet nearby. The other salesman on the floor made a comment under his breath and this was such a turn off. Luckily, Sunny ignored him and gave me his card and it was because of him I came back. If not, I would have gone online or another location.

Réponse de Raymour & Flanigan - Paramus East Outlet
Leslie was a pleasure to have as a saleswoman. Very pleasant attitude.
So ordering online was easy. The issue I have is that I was informed the furniture would be ready for pickup on a Wednesday. Guess what? I received a phone call on the Wednesday I'm supposed to pick up and was told my furniture is not available for pickup because the pickup up place is closed on Wednesdays. You mean to tell me, no one has a key to open up the door of where the furniture is kept? I'm annoyed because my husband and I cleared our schedules to pick up our furniture and now we can't.
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